Administration Officer - Ballykelly

Position: Administration Officer - Ballykelly (18th Nov)
We have a fantastic opportunity for you to join our client, Northern Ireland Civil Service, based in Ballykelly as a full-time Admin Officer (telephony). This is a long-term temporary opportunity. Our client is Northern Ireland's Leading Public Sector Employer Administrator Pay Rate: £13.75

Start Date:

14th or 21st Oct 2026

Hours:

Various 8 hour shift patterns required between the hours of 8am and 8pm Monday to Friday. One Saturday in every 4 is also required working 9am - 5pm. Benefits working with NICS:
On the job training provided Long term opportunity - 51 weeks with possibility of extension No experience required Most weekends off - working 1 in 4 Saturdays These roles are full-time, office based. Working from home may become available in the future. We're looking for Effective call handling skills and excellent interpersonal skills Good verbal and written communication skills Ability to build rapport with colleagues and customers Ability to work accurately within set deadlines and to achieve targets Basic IT skills / computer literacy with an aptitude for learning new systems Organised with good time management skill

Job Description:

These jobs are telephony based Main duties include:
Answer calls within agreed timescales, taking personal responsibility to maximise availability for answering calls and delivering an accessible, effective service. Work collaboratively towards delivering and promoting resilience and ability to work in a pressurised environment. Excellent verbal and written communication skills. Ability to build rapport with colleagues and customers. Ability to work within and contribute to a team environment. Ability to work accurately within set deadlines and to achieve targets.

Basic IT skills with an aptitude for learning new systems. Organised with good time management skills. The Recruitment Co are committed to promoting equal opportunities and recognise the diversity of our workforce is the source of our strength. Applications are encouraged and welcomed from all backgrounds and communities, and all characteristics.
** No experience needed - just 5 GCSE grades C or above required (including English & Maths)*
* ** An AccessNI will be required
** Interested? Click apply now to join our admin team! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.