Product Coordinator Product & Commercial

Product Coordinator
Permanent, Full Time (35 hours per week) or Part Time (28 hours)
Salary: up to £31,000 (depending on experience) + Benefits
Home based in England, Scotland or Wales with Occasional national travel for quarterly meetings and ad hoc events

If you're organised, detail focused and enjoy making sure things run smoothly behind the scenes, this could be a great opportunity to join EAL’s Product team. As a Product Coordinator, you’ll work across teams and systems to support the set up and ongoing management of EAL data and products, helping to ensure they remain accurate, compliant and fit for purpose.

As Product Coordinator, you will provide high-quality data support to the Product team and wider business. You’ll support the set up and quality control of EAL products across internal systems and external regulatory platforms, while reviewing and updating processes and procedures.

You’ll play an important role in business-critical system projects involving platforms such as SAP, Smarter Touch and EAL’s Grading Engine. This will include contributing your system knowledge, supporting testing and working with project teams and developers to ensure changes are accurate, compliant and fully functional.

You’ll also maintain product and qualification information, produce regulatory and statistical reports, and respond to customer enquiries in collaboration with the Customer Experience Team. Working across Enginuity, you’ll help ensure EAL products and documentation remain compliant, accessible and fit for purpose throughout their lifecycle.

You’ll be an organised and accurate administrator with experience working in a fast-paced environment. Excellent attention to detail, time management and planning skills will be important, alongside the ability to prioritise multiple pieces of work and solve problems as they arise.

You’ll have excellent written and verbal communication skills and be confident building positive working relationships across the business. You’ll also have experience using Microsoft Office and a bespoke system such as SAP, and be comfortable managing electronic documents, producing accurate reports and working to agreed deadlines and brand guidelines.

Experience with in an awarding organisation or vocational education sector, including experience of qualification regulator data and operational systems, would be beneficial.

Enginuity Group is a dynamic organisation powered by two complementary forces: our industry-leading awarding organisation, EAL, and Enginuity, our innovation-driven charity.

EAL develops and maintains a wide range of high-quality qualifications and assessments to meet evolving industry demands and accelerate the transition to net zero. Alongside this, Enginuity focuses on tackling the UK’s engineering and manufacturing skills gap - using data-driven insight to boost productivity. Together, we’re shaping a future where engineering and manufacturing talent can thrive, and UK industry stays at the forefront of innovation.

Remote/home-based working - our standard working hours are 35 per week, 9am until 5pm with a 1-hour lunch.
Many of our team work flexibly, and we would be happy to discuss how flexible working could work for you and the business.
Annual Leave – You will start with 25 days annual leave, increasing to 27 days after two years’ service. You’ll also enjoy three additional paid days off between Christmas and New Year during our company shutdown. If you’d like a little more time to recharge, you can buy up to five extra days of holiday each year.
Wellbeing – Our healthcare cash plan helps you claim back everyday health costs equating up to £995 per year, and we have trained Mental Health First…