Administrative & Communications Assistant; Part-time, Opens in tab

Administrative & Communications Assistant

Reports To: Program Manager Salary Range: $25 - $30, 15 - 20 hours per week FLSA Status: Nonexempt Location: Primarily Remote (Minnesota)

The Administrative & Communications Assistant provides proactive administrative support to the Program Manager and Families Rising Minnesota staff by assisting with day-to-day operations, communications, event logistics, and office administration. This position helps ensure statewide programs and events run smoothly by providing administrative support for scheduling, communications, data entry, registration, reporting, and organizational systems while ensuring a positive and responsive experience for caregivers, professionals, partners, and community members.

The Administrative & Communications Assistant provides logistical, communications, and administrative support that helps staff successfully deliver statewide programs and services. The position does not supervise staff or manage programs, but plays an essential role in supporting the daily operations of Families Rising Minnesota. The successful candidate is highly organized, detail-oriented, self-motivated, and able to manage multiple priorities while consistently meeting deadlines.

They demonstrate initiative, exercise sound judgment, provide excellent customer service, and are comfortable working both independently and as part of a collaborative remote statewide team.

This is an administrative support position. The Administrative & Communications Assistant provides proactive administrative support to the Program Manager and Families Rising Minnesota programs, helping ensure the efficient delivery of statewide services and daily operations. Responsibilities include, but are not limited to, the following:

• Provide administrative support to the Program Manager and Families Rising Minnesota staff.
• Maintain calendars, shared documents, electronic files, templates, and administrative records.
• Prepare agendas, presentations, meeting materials, training resources, and other organizational documents.
• Serve as the first point of contact for caregivers, professionals, and community partners by responding to routine phone calls and emails, providing general information, and directing inquiries to the appropriate staff member.
• Monitor shared organizational email accounts and ensure inquiries are routed and responded to in a timely manner.
• Assist with purchasing office and program supplies and perform other administrative duties as assigned.

Provide administrative support for organizational communications by:

• Creating flyers, graphics, newsletters, presentations, and other communication materials using Families Rising Minnesota branding and templates.
• Scheduling social media posts and email communications.
• Preparing recurring communications for support groups, trainings, and events, including registration confirmations, reminder emails, follow-up communications, and evaluation requests.
• Assisting with website updates and maintaining consistent branding across communication materials.
• Drafting, editing, and proofreading communications for review by leadership.

Provide administrative support for statewide programs, trainings, conferences, support groups, webinars, retreats, and special events by:

• Preparing registration pages and participant communications.
• Scheduling Zoom meetings and webinars.
• Monitoring registrations, attendance, evaluations, and participant records.
• Preparing participant materials, certificates, event supplies, and meeting resources.
• Entering and maintaining program data, supporting grant reporting, and assisting with reimbursement, payment tracking,…