Office Support Clerk

Monthly Pay: $3,603 - $5,441 USD per month

An office support request arrives, gets checked, assigned, completed, and closed with clear notes. The Office Support Clerk handles routine administrative tasks that help colleagues find accurate information and keep everyday work moving. This entry level position sits within the administrative support team and works under an office administration team lead. The clerk works with internal requesters, department assistants, and meeting organizers to complete straightforward tasks using established instructions.

This is a fully remote position offering work from home in Virginia, United States. The role requires a 40-hour weekly commitment. Working days and shift times may vary.

• Review requests in a shared email inbox and task queue, identify the requested administrative action, and acknowledge receipt with a clear next step.
• Check requests for instructions, requester details, due dates, and attachments before beginning work; ask the requester to clarify missing or conflicting information.
• Enter request details and progress updates in a project management platform such as Trello, using established categories so colleagues can track ownership.
• Prepare routine internal letters and meeting agendas using a word processor such as Microsoft Word, following approved templates and supplied wording without creating original content.
• Correct spelling, punctuation, and formatting in supplied administrative text; inspect page layout using a PDF viewer such as Adobe Acrobat before returning work for approval.
• Check meeting invitations against organizer instructions, confirm availability through email, and capture approved meeting notes in a note-taking application such as Microsoft One Note.
• Locate approved templates through a team collaboration platform such as Microsoft SharePoint; confirm that the selected template matches the request before making permitted updates.
• Route internal questions to the appropriate department; follow up when information is outstanding and escalatte unclear instructions or competing deadlines to the office administration team lead.
• Compare completed tasks with the original request, correct typing or formatting errors, and notify the requester when the requested administrative action is finished.
• Close completed requests with clear outcome notes and outstanding next steps; quality is judged through accuracy, turnaround, complete notes, and timely follow-up.

• High school diploma or equivalent.
• No experience required; related office support, clerical, or administrative experience preferred.
• Basic understanding of office procedures, shared inbox routines, internal request handling, and appropriate routing of questions.
• Ability to enter information accurately, compare instructions with completed work, and recognize missing details before proceeding.
• Familiarity with the named word processing, PDF viewing, note-taking, project management, and team collaboration tools preferred; willingness to learn standard workflows.
• Clear written and verbal communication for confirming instructions, sharing progress, and asking focused questions without making unsupported commitments.
• Ability to follow templates, organize competing requests, and seek guidance when a task falls outside established instructions.
• A reliable computer, high-speed internet, and quiet private workspace; availability for the 40-hour weekly commitment and agreed working days and shift times.
• Authorization to work in the United States.
• Fully remote work from home supporting routine office activity through digital communication and shared task queues.
• Structured onboarding and training on systems such as Trello, Microsoft Word, Adobe Acrobat, Microsoft One Note, and Microsoft SharePoint, with guided workflow practice.
• Regular check-ins with the team lead to review priorities, clarify instructions, and discuss progress.
• Opportunities to build clerical accuracy, document formatting, copy editing, task tracking, and professional communication skills through routine administrative assignments.
• Health coverage, paid leave, a 401(k), bonus opportunities, and stipends.