Remote Booking Correction Assistant

Location: Ahuntsic North

Support accurate remote booking records through careful verification and customer service. Correct approved administrative details while protecting appointment accuracy.
This Booking Correction Assistant position combines office administration and customer service in a remote setting. Review assigned emails and forms, identify appointments and participants, and follow employer verification steps. Beginners can learn the booking system, calendar permissions, boundaries, and notification procedures.

Key Responsibilities:

Review booking correction emails and submitted forms
Match requests with appointments and participants
Correct approved contact and spelling details
Verify saved records and approved confirmations
Record correction sources, outcomes, and final values
Requirements:
Comfort comparing records and appointment details
Willingness to ask before potentially consequential edits
Ability to follow verification and approval rules
Customer service or office administration background useful
Suitable home office for protecting booking information
Apply attention to detail, customer service, and office administration skills to accurate remote booking corrections.