Remote Office Manager​/Dispatcher – Plumbing ; FieldPulse, QuickBooks); Fully Remote

• You’ll be the remote office manager for a family-owned plumbing company in the US, running the office end to end.
• Answer every customer call and text, own the dispatch board, and close out jobs.
• By your 90th day, you’re the administrative backbone of the business.

What You’ll Own:

• Call intake and customer communication from one shared inbox, entering every lead the same day.
• Scheduling and dispatch as the single source of truth, including reschedules and equipment.
• Job tracking, estimate follow-up, job closeout, payroll support, permits, and daily reporting.

What You Bring:

• 2+ years as an office manager, dispatcher, CSR, or operations coordinator, ideally in field services.
• Hands-on experience with Field Pulse, Housecall Pro, Service Titan, or similar platforms.
• Clear, confident English and a reliable remote setup.
• Guaranteed annual bonus of one month's salary plus performance-based bonus.
• Comprehensive health, life, vision, and dental insurance, plus 16 days PTO.

Offshore Launch is a business and growth operations firm that helps home service owners scale their operations. It is a people-centered agency that values teamwork, collaboration, and work/life balance.