Virtual Assistant

About the role
The Virtual Assistant will provide comprehensive administrative support to executives and teams, ensuring smooth daily operations in a fully remote environment. This role requires proactive management of schedules, communications, and travel logistics while maintaining a professional online presence.

Key responsibilities

Manage and coordinate multiple calendars, schedule meetings, and handle rescheduling conflicts.

Monitor, triage, and respond to email correspondence, ensuring timely follow-up.

Perform accurate data entry and maintain organized digital filing systems.

Provide first-line customer support via phone, email, and chat, resolving inquiries efficiently.

Arrange domestic and international travel, including itineraries, accommodations, and expense tracking.

Create and schedule content across social media platforms, monitoring engagement and analytics.

Utilize Microsoft Office and Google Workspace to produce reports, presentations, and collaborative documents.

Required qualifications

1-35 years of experience in virtual assistance or related administrative support.

Proficiency with Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Gmail, Calendar, Docs, Sheets).

Demonstrated ability to manage complex calendars and coordinate travel logistics.

Strong written and verbal communication skills for email and customer support.

Excellent attention to detail and accuracy in data entry and document preparation.

Self-motivated, reliable internet connection, and ability to work independently in a remote setting.

Nice to have

Experience with social media management tools (e.g., Hootsuite, Buffer).

Familiarity with basic bookkeeping or expense reporting software.

Previous experience supporting C-level executives.

Knowledge of project management platforms such as Asana or Trello.