Technical Operations & Administrative Virtual Assistant

Independent Contractor – CPT-11503 Technical Operations & Administrative Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote).

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A mechanical division within an insurance claims consulting company is seeking a technically minded Virtual Assistant to work directly with the division manager and support a team of engineers and technical professionals.

The VA will assist with technical report review, spreadsheet creation, document formatting, email monitoring, file organization, and recurring administrative coordination.

An engineering background is preferred because many of the reports involve mechanical systems and technical construction topics. However, candidates with relevant construction or technical industry experience should also be considered.

The client will provide hands‑on training on company‑specific processes and review work before it is finalized externally.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task‑specific services rendered by a qualified contractor.

Contractors will be required to provide services that align with the following client tasks:

• Review technical reports for completeness, consistency, formatting, and obvious errors
• Assist with corrections and revisions based on client direction
• Understand the general technical context of reports rather than reviewing solely for grammar
• Format reports and supporting documentation
• Review and organize technical documents
• Prepare documents for the manager's final review
• Ensure completed materials follow established internal standards
• As familiarity with the business develops, assist in drafting technical reports using the manager’s notes, findings, and instructions, subject to the manager’s review and approval.
• Review incoming reports and update emails for completeness, required information, consistency, grammar, and formatting.
• Flag unclear technical details, questionable information, or inconsistencies for the manager’s clarification.

• Create and maintain advanced Excel spreadsheets
• Organize and manipulate technical and project data
• Format spreadsheets and reports for internal use
• Assist with calculations and recurring data‑management tasks
• Prepare organized information for manager and team review
• Review spreadsheets and reports for missing information, inconsistencies, and obvious numerical discrepancies; flag potential issues for review.

• Serve as a direct administrative assistant to the Mechanical Division Manager
• Monitor the manager's email and flag important items
• Assist with email organization and recurring follow‑up
• Support six additional technical team members as directed
• Track outstanding documents and assignments
• Help ensure work is properly organized before routing through the manager for final review
• Monitor the manager’s incoming emails throughout the workday, flag urgent or important messages, and bring matters requiring attention to the manager’s notice.
• Track and follow up on outstanding requests, assignments, and responses across the manager’s team of approximately six members.
• Follow up with team members to ensure requests are acknowledged and tasks are completed, particularly when the manager is traveling.
• Help maintain timely responses to clients and colleagues in line with the company’s emphasis on…