Administrative & Client Communications Virtual Assistant

Independent Contractor – CPT-11691 Administrative & Client Communications Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

A New York City fashion-production business specializing in pattern making, sample making, and small-batch garment manufacturing is seeking an organized Business Support VA to assist with email management, client inquiries, Honey Book administration, scheduling, and recurring operational tasks.

The business works with clients developing new apparel products, from initial concepts through samples and production. The VA will help keep inquiries and client communications organized so the business owner can devote more time to hands‑on production.

The ideal candidate will bring strong written communication, organization, attention to detail, and dependable administrative follow‑through. Fashion experience is a plus, but not required for this position.

In addition to administrative support, the VA will assist with ongoing project coordination and deadline tracking, helping ensure client projects move smoothly through each stage of development and production.

An objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high‑quality, task‑specific services rendered by a qualified contractor.

Contractors will be required to provide services that align with the following client tasks:

Email & Client Inquiry Management

• Monitor and organize incoming Gmail messages and client inquiries
• Respond to routine messages using approved guidance and templates
• Flag urgent, incomplete, or time‑sensitive communications
• Follow up on unanswered inquiries and missing information
• Help ensure prospective clients receive timely initial responses
• Draft messages for management review when questions require business-owner input
• Draft client project updates and follow up on outstanding information or approvals
• Provide a brief daily summary of urgent emails, upcoming deadlines, and outstanding tasks

Honey Book & Client Administration

• Review incoming Honey Book inquiries and completed client forms
• Organize client‑provided project information and requested services
• Track missing details and outstanding onboarding items
• Update client records and administrative notes
• Maintain organized communication and inquiry statuses
• Help coordinate approved next steps after the owner reviews potential projects
• Prepare invoices using approved pricing
• Track outstanding deposits and client payments in Honey Book
• Monitor outstanding client approvals and payment statuses

Scheduling, Project Coordination & Operational Organization

• Maintain the owner's calendar and scheduled appointments
• Organize administrative task lists and outstanding follow‑ups
• Coordinate routine scheduling and appointment confirmations
• Provide daily updates on important inquiries and pending items
• Assist with recurring administrative tasks as the position develops
• Maintain and update Trello project boards
• Monitor upcoming deadlines and project milestones
• Track outstanding client approvals, payments, and pending deliverables
• Proactively flag urgent items, timeline risks, or tasks requiring the owner's attention
• Assist with ongoing project coordination across multiple client projects
• Maintain organized client records and project statuses across Gmail, Honey Book, Trello, and Google Calendar

Each engagement is based on a defined scope of work and is governed by an…