Field Operations Coordinator

• Schedule: U.S. business hours (CST preferred).
• Location: Lat Am.
  100% Remote.

We are seeking a highly organized and proactive Bilingual Field Operations Coordinator (English/Spanish) to support the field operations department of a construction and landscaping company.

This fully remote position serves as the primary communication link between the office and field crews working across multiple job sites throughout the United States. The coordinator will oversee daily administrative activities, crew communications, production reporting, timekeeping, travel arrangements, and operational documentation.

The ideal candidate is comfortable communicating with field personnel in both English and Spanish, managing multiple priorities, navigating different software platforms, and ensuring that operational information is accurate, organized, and delivered on time.

This role requires someone who takes ownership of follow-ups, anticipates operational needs, and can work independently in a fast-paced, field-driven environment.

• Serve as the primary day-to-day communication link between the office and field crews through phone calls, text messages, and email in both English and Spanish.
• Communicate job details, bid information, project updates, and operational instructions to field personnel.
• Assist crews with completing required paperwork and submitting operational documentation.
• Respond to crew inquiries and coordinate with the appropriate office personnel to resolve issues.
• Proactively follow up on pending requests, missing information, and outstanding deliverables.

• Collect and monitor daily production reports submitted by field crews.
• Follow up on missing or incomplete reports and ensure timely submission.
• Review reports for accuracy and completeness before forwarding them to the appropriate department.
• Maintain accurate and organized project documentation and operational records.
• Monitor incoming project updates, photos, and field information through designated platforms.

• Collect and consolidate crew time entries, ensuring all hours are properly documented and submitted on schedule.
• Verify employee hours against assigned projects, job codes, and available records.
• Assist with payroll preparation, timekeeping reviews, and approval workflows through designated payroll platforms.
• Identify and flag discrepancies, missing entries, or inconsistencies for resolution.
• Maintain accurate timekeeping records and support payroll-related administrative processes.

• Arrange transportation and hotel accommodations for field crews as they move between project locations.
• Coordinate travel plans according to project schedules, crew assignments, and operational requirements.
• Handle itinerary changes, booking adjustments, and last-minute travel issues.
• Maintain updated records of crew locations, accommodations, and travel arrangements.
• Ensure field personnel receive all necessary travel and lodging information before transitioning to their next assignment.
• Assist with monitoring and organizing company credit card transactions and field-related expenses.
• Support expense tracking, transaction reviews, and reconciliation processes.
• Organize invoices, receipts, and supporting financial documentation.
• Provide administrative assistance with invoice reviews, approval workflows, and accounting-related tasks as needed.
• Maintain accurate financial and administrative records while ensuring deadlines are met.

• Bilingual proficiency in English and Spanish
  , including professional verbal and written communication skills in both languages. (C1 or High)
• Previous experience in administrative support, operations coordination, dispatch, travel coordination, or a similar role.
• Strong organizational skills and the ability to manage multiple crews, projects, deadlines, and requests simultaneously.
• Comfortable communicating directly with field personnel over the phone.
• Strong computer skills and the ability to navigate multiple software platforms efficiently.
• Proficiency in Microsoft Office or Google Workspace.
• Excellent attention to detail, follow-up, and information management.
• Strong problem-solving skills and the ability to handle changing priorities.
• Ability to work independently in a fully remote environment with minimal supervision.
• Professional communication skills and the…