Admission Service Representative; Fully Remote

• Guide applicants through the admissions process and represent UMass Global professionally.
• Work under the direction of the Admissions Supervisor.

Key Duties:

• Process applications, prepare files, and track documents in administrative systems.
• Provide support and training to applicants and team members.
• Run audit reports to ensure data quality and integrity.

Requirements:

• One year experience in admissions or registrar, knowledge of Banner and Salesforce.
• Strong communication and data entry skills.
• Medical, dental, vision coverage and 403(b) with employer match.
• Tuition discounts for employees and family, remote options.

University of Massachusetts Global is a private, nonprofit university helping working adults achieve goals through flexible online education. With 55+ online programs and a long track record of online innovation, it has a mission-driven culture focused on collaboration and student success.