Business Support Secretary

To provide efficient and effective secretarial, administrative and minute taking support for the Justice Social Work service.

Provide secretarial and administrative support for the Justice Social Work service.

Undertake tasks and processes to support the work of the Justice Social Work service, including MAPPA/MARAC.

Provide secretarial, administrative and minute taking support to the Justice Social Work senior management team.

Provide administrative support with a variety of IT packages, including external Home Office systems

Experience in secretarial, administrative and minute taking work including figure work, data entry, word processing, composing letters, record keeping and filing.

Experience of working in a busy office environment using relevant technology and equipment g. photocopier, email, Intra/Internet

Experience of working with sensitive and confidential information

4 SQA National 5 grades or equivalent at level 3 or above including English and Maths/Arithmetic *

Recognised qualification for word processing, e.g. ECDL or equivalent *

Recognised qualification for spreadsheets, e.g. ECDL or equivalent *

Ability to work to a high degree of accuracy, paying close attention to detail

Ability to prioritise own workload

Ability to use initiative in day to day tasks

Ability to participate as a team member

Effective written and oral communication skills

Ability to deliver a high level of customer care

Effective organisational and time management skills

Self confident and self motivated

Ability to listen and accurately minute details of social work meetings – the content of which may be difficult

Appreciation and acceptance of, and commitment to the importance of confidentiality

Knowledge of software packages – e.g. Word, PowerPoint, Excel, Publisher

Ability to demonstrate good literacy and numeracy skills

Flexible and adaptable

Knowledge of social work services

Willingness to undertake police vetting

You will be expected to travel efficiently and effectively between various work locations within Moray to meet the operational requirements of the Service. Due to the rural nature of Moray this is normally undertaken by use of a car*

Understanding of and ability to demonstrate key inter-personal skills, both on the telephone and face to face

Willingness to accept direction/delegation

Ability to develop effective working relationships

Ability to work in a shared/open plan office

Flexibility to meet the needs and demands of the service

Ability to work in different offices depending on the needs of the service

Capacity to deal with some emotionally difficult and sensitive situations

Closing Date: 27 November 2026

Hourly Rate: £15.66

Hours: 36.25