Operations Administrator

parental leave, paid time off, 401(k), remote work

United States, Georgia, Atlanta

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

This role provides administrative support for account Operations programs, ensuring consistent standards across a global portfolio. Working closely with the Global Performance & Compliance Lead, this position supports the operations team with contractual agreements, onboarding processes, and other account programs, including engineering, health, safety, environmental, and quality initiatives. Key priorities include maintaining high-accuracy tracking tools, standardizing contract documentation, and helping the account team reach its targets.

• Build and maintain strong relationships through regular communications, written correspondence, and virtual meetings.
• Utilize Microsoft Excel and SharePoint to organize, analyze, and report program data.
• Oversee and maintain contract tracking and standardization tools in SharePoint, including draft agreements and the contract log.
• Track critical dates across programs, such as renewals, deadlines, and milestones, partnering with business lines to drive compliance.
• Extract and prepare reports from tracking databases to support KPI reporting and monthly check-ins.
• Provide administrative support for onboarding programs and annual internal audit programs.
• Incorporate AI tools into daily work according to JLL's AI use guidelines, applying JLL branding to visual storytelling.

• 2-5 years of relevant experience or an equivalent combination of education and experience.
• High proficiency in MS SharePoint and MS Office programs, with emphasis on Excel.

• Exceptional organizational skills with a strong analytical mindset to manage complex documents accurately and efficiently.
• Administrative mindset focused on meeting deadlines and delivering consistent program results.
• Experience leveraging AI tools within established use guidelines.
• Familiarity with Microsoft Teams and SharePoint collaboration tools in a remote work environment.
• Experience supporting contract compliance or audit programs.
• Knowledge of engineering, health, safety, environmental, or quality program support.

Remote

At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

55,300. USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us…