Business Support Administrator

More Information

£25959.00 - £28786.00 per annum

22/11/2026

Colchester, Essex

Contract

Business Support Administrator

Fixed Term, Full Time

£25,959 - £28,786 Per Annum

Location:

Colchester

Closing Date: 22/11/2026

This vacancy is available as a fixed term 37 hour per week contract up until 31/03/2028.

Please note that visa sponsorship is not available for this role. Applicants must have a current, unrestricted right to work in the UK.

Looking for a role where your contribution truly matters and your development is supported right from the start? Joining our team as a Business Support Administrator gives you the chance to build valuable skills, work with supportive colleagues, and play a key part in keeping essential services running smoothly. Whether you're growing your career, returning to work, or looking for a role where you can really make a difference, this is an opportunity to develop, be valued, and be part of something genuinely meaningful.

The Opportunity

Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK and is undergoing significant transformational change to further enhance customer focus, service and delivery. As part of this, the Business Support team will work in specialised Business Centre Support Teams and Service Support Teams to promote specialised knowledge and improved service and efficiencies.

You'll be expected to attend the office at Rowan House, Colchester for up to five days per week, depending on business need. On days where full-time attendance isn't required, remote working will apply. There may also be occasional travel to other ECC offices during the contract.

The Role

As a Business Support Administrator, you'll be part of a friendly, collaborative team that plays a crucial role in keeping our services running smoothly. This is a varied and rewarding position where you'll use your strengths, build confidence, and develop new skills all within a supportive environment that values teamwork, initiative, and growth.

In this role, you'll deliver a wide range of administrative and business support activities, proactively managing your workload and using your judgement to resolve queries from internal and external customers. You'll become a trusted point of contact for colleagues and stakeholders, using clear communication and strong organisational skills to provide professional, solution‑focused support.

Your day‑to‑day work may include tasks such as word processing, minute‑taking, data entry, updating databases, call handling and managing shared inboxes ensuring information is accurate, accessible, and well organised. A strong understanding of business support processes is essential, as you'll provide coaching and mentoring to Business Support Assistants and Business Support Apprentices, supporting their development and helping maintain high standards across the team.

You may also be required to provide occasional administrative support to your line manager to ensure the smooth running of the service.

You’ll contribute to a range of on‑site and reception activities, acting as a welcoming, reliable presence for staff, visitors, and customers. This involves supporting reception duties, managing enquiries, handling petty cash, and helping to keep the site operating efficiently.

Flexibility is key. You may be asked to support different workflows, adapt to changing service needs, or step into onsite responsibilities as required. Your ability to stay calm, organised, and responsive will help ensure the operational needs of the service are met effectively.

We're looking for someone with a natural curiosity for continuous improvement someone who notices opportunities to make…