Bilingual TRC Technician Holman Call Center

Position: Bilingual TRC Technician for Holman Call Center
Join Holman's remote TRC Call Center as a Bilingual Automotive Service Advisor. Leverage your automotive knowledge in a dynamic setting while enjoying the benefits of remote work.

Holman, an esteemed automotive service organization, seeks a Bilingual Automotive Service Advisor to enhance its service delivery. With over 5 years of hands-on automotive repair experience, you'll assess repair needs, provide technical support, and ensure that maintenance schedules are adhered to.

Your role will directly impact customer satisfaction and efficiency in service.

Key Responsibilities:

• Evaluate the necessity and accuracy of repair recommendations

• Offer technical support based on automotive expertise

• Ensure fair pricing for repairs and maintenance

• Document and negotiate cost-saving opportunities

• Maintain performance metrics in a remote environment

Requirements:

• Bilingual in English and French

• Valid mechanic’s license 310S or 310T

• Minimum 5 years in automotive repair

• 5+ years of experience in contact center (preferred)

• Proficient in Microsoft Office Suite

Put your skills to work in a rewarding remote role with Holman, ensuring the highest quality of automotive service.
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