Central Services CSR

Company:
Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Ready to grow with a team that’s built for your success?

Our Commitment:
The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our 'Greater Team' exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

* This is a remote position but must be based in the Chicagoland area
* The ideal candidate would possess the following characteristics:
Desire to "WOW every customer. . .. .  the Best." Positive attitude Strong work ethic Attention to detail Works well in a team environment Well-spoken with the ability to exhibit good judgment with good phone etiquette Able to understand, support and follow company policies and procedures Goal oriented with the intent and desire to improve customer service

Experience and Skills:

• Experience in a high volume inbound and outbound customer service call center with computer input during calls
• Ability to multi-task in a fast paced environment
• Attention to detail
• High School Diploma or GED required
• Excellent communication skills; oral, verbal, written and listening
• Must have excellent attendance and punctuality
• Strong Computer
  
  Skills:
  
  Excel, Web based applications, Google Maps
• Type 40wpm
• Ability to adapt to an ever changing, growing business environment
• Bi-lingual speaking skills a plus

• Competitive Pay Plans
• Medical, Prescription Drug, Dental & Vision Insurance effective your first day
• 401(k) Retirement Plan with company match
• Employer Paid Short-Term Disability & Life Insurance
• Paid Vacation & Holidays
• Continuing Education Opportunities

• Annual Paid Time Off (PTO) plans
• 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
• 401(k) Retirement Plan with company match
• Employer Paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Continuing Education Opportunities
• Free Prescription or Non-Prescription Safety Glasses annually
• Annual Voluntary Uniform Stipend
• Voluntary Daily Pay option available

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit  to learn more about our company.

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

17.50/HR At The Boyd Group, we put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.