Carrier Account Manager; Remote

Overview

Our client is a fast-growing tech start-up that is revolutionizing the way travelers stay connected to the internet abroad. With a diverse team of over 350 professionals, they are helping millions of travelers stay connected across more than 180 destinations worldwide. As part of their global expansion, they are seeking a motivated Account Manager to manage and grow relationships with their carrier partners.

As an Account Manager, you will serve as the primary contact for global mobile carrier partners, leading contract negotiations and managing operational processes to ensure successful, long term partnerships. You will help strengthen their global eSIM network and collaborate with internal teams to optimize these relationships.

• Develop and manage strong relationships with global mobile carriers, leading negotiations to secure competitive agreements.
• Contract & Agreement Execution: Lead and oversee contract negotiations to optimize pricing, service features, and technology integrations.
• Operational Coordination: Collaborate with internal teams to implement and maintain carrier agreements efficiently.
• Market & Performance Analysis: Continuously assess market trends, carrier performance, and partnership success to drive strategic improvements.
• Process Optimization: Ensure seamless execution of end-to-end carrier management, from onboarding to contract renewal, reducing inefficiencies.

• Minimum of 3+ years experience in account management, business development, or carrier relations within the telecommunications industry.
• Strong negotiation skills and proven experience in contract management with international mobile carriers.
• Deep understanding of MNO, MVNO, and MVNE business models.
• Experience analyzing business performance metrics and driving strategic initiatives.
• Fluent in English (C1 level required); additional languages are a plus.
• Experience working in fast-paced, global, and multicultural environments.
• Strong analytical and results-driven approach.

• Previous experience working with mobile carriers or telecom providers.
• Knowledge of eSIM and GSMA technologies.
• International experience or exposure to global markets.

• Competitive salary with an annual performance bonus.
• 20 days of paid time off.
• XXXX annual training budget for professional development.
• Flexible work environment (hybrid/remote options available).
• Work with a global team in a fast-growing technology company.
• Career development opportunities in an international and innovative setting.