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Customer Success Manager — Remote, Data-Driven & Equity

Remote / Online - Candidates ideally in
New York City, Richmond County, New York, 10261, USA
Listing for: Vantage
Full Time, Remote/Work from Home position
Listed on 2026-01-12
Job specializations:
  • Business
    Business Management, Business Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Trusted by companies where cloud spend is mission-critical

Our Core Values Respect and delight customers

We work for customers. Through every interaction with them we aim to respect and delight to earn trust.

It's imperative that our platform, employees, and documentation authentically and accurately represent themselves.

Leave everything on the field

Vantage succeeds through full effort from every team member.

Informed by data

Data and metrics are a component of everything we do and should be reviewed frequently.

Speed matters in business. Many decisions and actions are reversible and do not need extensive study.

Write it down

We are intentionally a written culture and believe clear communication is important for the success of the company.

Kindness is important, despite it not always being the easiest decision. Be kind to yourself, one another, and externally.

Celebrate the wins

We take time to celebrate the wins. We recognize where people deliver results and ensure that they're appropriately celebrated.

Iterate and Learn

Vantage's superpower is our ability to execute, iterate, and learn.

Our People. Our Strength.

Dedicated experts committed to delivering excellence and pushing boundaries together.

Co-founder & CEO

Brooke Mc Kim

Co-founder & CTO

Jon Ross

VP of Revenue

VP of Customer Success

VP of Engineering

VP of Finance

Charla Rodney

VP of People

What we Offer Remote Friendly

The majority of the Vantage team works remotely. Our meetings and culture are setup accordingly.

Health, Dental, Vision and 401(k)

Vantage provides every full time employee with 100% coverage on Health, Dental and Vision. Employees can also participate in our company 401(k) plan.

Each team member is given a large amount of responsibility and as a result are compensated accordingly.

Meaningful Equity

Be vested in the long term success of the company with meaningful equity. Ensure your hard work is rewarded.

Flexible PTO

Flexible time off is given to all full time employees. Take off, recharge and come back to hit the ground running.

Tools

Need a laptop or monitor to get the job done? We'll make sure you have all of the equipment you need to get the job done.

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