Communication Management - Business Operations Analysis, Senior Specialist

Change and Communication Management - Business Operations Analysis, Senior Specialist

Overview:
Become a Change and Communication Management - Business Operations Analysis, Senior Specialist at Southern California Edison (SCE) and contribute to the Next Gen ERP transformation. You will develop and deliver strategic communications guiding employees through change, create executive presentations and collateral, support roadshows and stakeholder engagement, track metrics, and drive change adoption across the enterprise.

• Provides reporting on key metrics related to major programs and initiatives
• Develops, produces, and tracks key metrics through automated processes and KPI dashboards
• Monitors the creation and storage of documentation and records for project monitoring, ensuring accuracy and completeness to track costs, resources, schedules, and status for management review
• Delivers data analysis and business intelligence reports, including complex requests or audits
• Coordinates research efforts to inform decision making on priorities and needs
• Contributes to process improvement and refinement efforts within the department or operating unit
• Develops and maintains systems/tools to facilitate work processes, records management, and communications
• Develops and reports on KPIs to measure efficiency and effectiveness of projects and programs
• Protects sensitive information and ensures proper data access and handling as part of company duties

• Five or more years of experience performing business operations analysis

• Five or more years of experience developing and tailoring strategic communications for enterprise-wide initiatives, preferably in large, matrixed transformations
• Experience creating internal communications materials including executive presentations and stakeholder messaging
• Five or more years of experience supporting change management and/or communications tasks
• Five or more years of experience with MS Office 360 (Teams, Word, Excel, PowerPoint)
• Experience supporting change management work streams in complex environments with metrics tracking and deliverable coordination
• Experience with Organizational Readiness frameworks and communications planning for ERP or large-scale tech implementations
• Experience creating materials that simplify complex business processes and IT features
• Experience as a change agent with strong communication, negotiation, and influence skills
• Project Management Certification and/or experience with hybrid Waterfall/Agile
• Experience with SAP ERP or S/4
  
  HANA
• Bachelor’s degree or higher in business administration, communications, marketing, organizational development, or related field
• Experience advising on process improvements, operational plans, or business strategies to senior/executive audiences
• Experience identifying and implementing process improvements or technology solutions

• Hybrid work mode; colleagues report to an SCE facility for a set number of days with remote work on other days. Requires California residency unless noted otherwise. Details discussed k mode may change based on business needs.
• Equal Opportunity Employer; accommodations available upon request at .

Southern California Edison is an Equal Opportunity Employer and is committed to providing reasonable accommodations to applicants with disabilities.