Revenue Operations Lead Brooklyn, NY

Block is a renovation platform transforming the $500 billion renovation industry. Our mission is to enable millions of homeowners to create spaces they love and thousands of contractors to build thriving businesses. We’re well on our way, serving customers from coast to coast with our technology platform and contractor network.

Role & Responsibilities

As the Revenue Operations Lead, you will serve as a key strategic and tactical contributor to our growth, owning strategic insights, analytics, and tools for Block’s Sales and Marketing teams. You will proactively surface opportunities for step-change improvement, drive reporting, and collaborate with functional leaders to create meaningful business impact.

Key responsibilities include:

• Collaborate with functional leaders across Sales, Marketing and Supply to drive strong business performance quarter after quarter
• Lead cross-functional projects to identify and pursue high-impact opportunities across Block
• Build, maintain, and analyze reports and dashboards to track key growth metrics to deliver insights to the business
• Manage and optimize growth-side software tools such as Outreach, maximizing their value to the team
• Work hand-in-hand with our Salesforce administrator to ensure CRM sets operating teams up for success.

Qualifications

• Curiosity to explore complex questions, learn about the business, problem-solve, and improve processes; ability to drive change, not just present information
• Comfortable working cross-functionally and managing stakeholders towards consensus
• Ability to work autonomously, prioritizing time toward the greatest impact
• Bachelor’s Degree required.
• 4+ years in a directly related position, such as sales operations, business operations, management consulting, or sales management with an analytics-heavy bent.
• Strong analytical abilities and advanced proficiency in Excel; SQL is also valuable, but not required
• Experience and proficiency in Salesforce and Sigma (or similar data visualization tool), as well as additional tools in the growth tech stack
• Excited to work in a fast-paced, ambiguous startup environment; experience with startup ecommerce or marketplace businesses preferred
• Research and reporting skills to analyze sales data and trends to create forecasts

Block wants all employees to be supported in their personal and professional development, so we take a comprehensive approach to compensation and benefits. The initial salary for this position is expected to range from $120,000 to $160,000 for a NY-based position. Actual compensation will depend on numerous factors such as: experience, knowledge and skills, qualifications, location, and other job-related factors.

To further support your growth at our company, Block also offers the following:

• Earn equity in an early stage high-growth company
• Subsidized health insurance, dental, and vision coverage
• Flexible work environment, with a hybrid schedule and "work from anywhere" time
• PTO and company holidays
• 12 weeks universal fully paid family leave
• 401k retirement savings plan with matching employer contribution
• HSA with employer contribution & FSA plan
• Budgeted learning and development stipend
• Working alongside an ambitious, kind, no-drama team

Block is proud to be an equal opportunity employer. We celebrate diversity in all its forms, and we encourage our employees to participate as their authentic selves in our work environment. We strive to build better for all, towards a more open, inclusive space. Come as you are.

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