Lead Product Manager

Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions.

Our employees build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most.

Code for America is looking for a talented Lead Product Manager who will drive meaningful outcomes for clients by supporting and advancing our Safety Net, Tax Benefits, and/or Criminal Justice products, and collaborate with government partners to enhance their ability and capacity to deliver critical services and benefits.

The Lead Product Manager will own and set direction and strategy for a product or program area. You’ll lead cross‑functional teams to solve large, complex problems and deliver user‑centered products and services using your expert skills in product management, stakeholder management, agile methodologies, and modern software development practices. In doing so, you’ll help our partner government agencies deliver better digital services to the public, creating lasting impact.

This role will report to the Director of Product and is expected to travel no more than 15% of the time. Code for America is based in California and can employ those who reside full‑time within the United States. This is a remote position.

• Setting product strategy for the product or program area
  • Partner with the Program manager and other cross‑disciplinary team members to define the overall strategy for your project or program
  • Develop and own the product strategy and execution of a project or program area
• Driving stakeholder alignment
  • Communicate product vision and strategy to your team with clarity and enthusiasm
  • Drive external stakeholder alignment with the product vision and strategy, partnering with internal cross‑functional team members when appropriate
• Executing on the product or service
  • Work closely with the PM team and others to deliver products and services that execute your program area’s strategy and promotes systems change
  • Help lead a talented multi‑disciplinary team (which may include design, research, and engineering) to test and develop new solutions that work for underserved communities and increase our impact
  • Collaborate with other leaders to effectively elevate risks and determine ways to mitigate them
  • Collaborate with engineering and other team leads to develop and evolve team processes that enable us to focus on the right things and execute efficiently
  • Collaborate with designers on the creation of prototypes and models
• Other duties as assigned

• 7+ years of product management experience.
• Medicaid/healthcare/insurance experience (Medicaid strongly preferred).
• Proven ability to lead high quality product development using an agile methodology – iteratively improving products through delivery cycles.
• Proven ability to interpret and leverage user research, usability testing, and data analytics to make and validate product decisions.
• Strong product judgment – knowing when to prototype and when to code, when to experiment, and when to change direction.
• Review and write effective product strategy docs and product/feature specs and give thoughtful feedback to the team.
• Strong communication skills and experience and comfort with managing project stakeholders internally and externally. Ability to incorporate feedback when it’s best for the product, program, and the people.
• Make tough trade‑off decisions and facilitate effective conversations on the team at those inflection points.
• Have a handle on the day‑to‑day and an ability to forecast, plan, connect incremental short‑term progress with a long‑term vision.
• Ability to identify product issues and advocate effectively to address these issues, whether by adding or changing resources or adjusting scope or requirements.
• Ability to engage effectively on future possible…