Sr. Sales Compensation Analyst

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

We are looking for a Sr. Sales Compensation Analyst to help support sales administrators across different regions. As part of a high performing team, you will drive the day-to-day sales compensation process ranging from, but not limited to owning support of your assigned region by addressing all sales inquiries, performing audits of crediting and commission calculations, and creating ad hoc reporting requests from sales.

You will assist in the set-up of new participants and review the accuracy and completeness of this process. This role will also prepare the monthly commissions accruals. This role will work cross-functionally, and will collaborate with Sales Ops, Sales Finance, HR, Legal, Accounting and Revenue Operations.

The ideal candidate is self-sufficient, and a team player that constantly strives to scale and improve processes, has an eye for details with accuracy, and has strong interpersonal and communication skills. They are highly motivated to contribute to efficient monthly, quarterly, and annual close processes and have a strong attention to detail and ability to meet deadlines.

This position is a people manager role reporting to Sr. Manager, Sales Compensation.

Responsibility

• Manage the end-to-end process of Sales Compensation Administration. This includes monthly review of set-up of sales participants, performs audits of crediting and commissions, and manages the Service Now case queues
• Manage monthly set-up process in Xactly Incent. This includes setting up of Users, People, Position, Hierarchy, Named Relationships, Quota and Rate
• Coordinate with Systems to manage manual processes, corrections and exceptions on a monthly/quarterly basis
• Be knowledgeable of policies and application of policies to help execute change requests and exceptions
• Provide inputs where needed and identifies gaps within process and policies
• Provide accurate and timely commissions accruals to the Accounting team and work to resolve any queries
• Partner with the Sales Plan Design team to administer new sales plan changes and SPIFF programs
• Conduct User Acceptance Testing for new fiscal year changes and for any new sales programs or rule modifications implemented throughout the year as well as identify how changes may impact accounting
• Train the Sales Organization on Xactly, Sales Plans and new Sales Compensation programs
• Maintain monthly reporting and ad hoc analysis
• Support projects that assist sales enablement, SOX compliance and systems integration
• Build trust and relationships with the cross-functional teams
• Collaborate with the Systems team in looking for ways to automate current processes
• Manage and maintain business processes and internal controls to ensure SOX compliance

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• BA/BS in Finance, Business or related field
• 5+ years of experience in sales compensation and has sound knowledge of incentive systems

Preferred

• Experience in sales compensation in a professional, fast-paced environment (tech)
• ASC 606 Accounting background preferred
• Possesses strong business acumen and analytical skills
• Proven track record of gained efficiencies
• Has Xactly experience preferred or other sales performance management software
• Excellent organization, documentation, communication, and presentation skills
• Proficient in MS Office Suite and Google Workspace
• Well organized and detail oriented

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $ - $ base salary

This role is also eligible for the following:

• Bonus:
  Sales personnel are eligible for variable incentive pay dependent on their achievement of…