Risk Strategist

Risk Strategist – Whatnot

Position Summary:

Risk Strategists at Whatnot specialize in merging data analysis, best‑in‑industry risk and cybersecurity knowledge, and operational hustle to programmatically detect, measure, and thwart bad actors from disrupting our marketplace.

We are the largest live shopping platform in North America and Europe, blending community, shopping, and entertainment. With hubs in the US, UK, Germany, Ireland, and Poland, we build the future of online marketplaces – together.

$140,000 – $210,000 per year (US based applicants)

• Monitoring:
  Track trust and fraud trends and analyze root causes.
• Frontline investigation:
  Develop and iterate rules to enforce Whatnot’s policies at scale.
• Developing strategies:
  Create tools, processes, and strategies to improve bad‑actor detection and mitigation.
• Assessing risk:
  Evaluate new tools and existing processes for risk, proposing mitigation ways.
• Managing fraud controls:
  Collaborate with technology and operations teams to manage trust and fraud controls.
• Tracking performance:
  Monitor the performance of trust and fraud strategies, tools, and processes.
• Identifying opportunities:
  Look for opportunities to invest in trust and fraud protection short‑term and long‑term.
• Supporting new product launches:
  Analyze fraud risks for new products and countries, develop strategies to mitigate those risks before and after launch.
• Work closely with the Trust and Risk engineering teams, operations partners, and data scientists to ensure long‑term protections for our buyers and sellers are built and codified.

• Interest in having a direct impact on Whatnot’s mission.
• Responsible for analyzing fraud or trust trends, developing mitigation strategies, and deploying creative solutions to manage the customer journey across the product.
• Assist in the development and optimization of risk mitigation controls within our framework of tools to ensure the business meets or exceeds trust and risk goals while supporting growth targets.
• Measure and monitor rule performance to statistically quantify risk and opportunity.
• Seek and design creative solutions to risk challenges through optimization of existing controls, pursuit of new tools, and expanded use of alternative data.
• Endless curiosity and passion to understand our customers and transaction patterns.

We offer flexibility to work from home or from one of our global office hubs. Team members in this role must live within commuting distance of our New York, Seattle, Los Angeles, and San Francisco hubs.

• Flexible Time Off policy and company‑wide holidays (including spring and winter breaks).
• Health Insurance options, including Medical, Dental, and Vision.
• Work‑From‑Home support:
  • Home office setup allowance.
  • Monthly allowance for cell phone and internet.
• Care benefits:
  • Monthly allowance for wellness.
  • Annual allowance towards childcare.
  • Lifetime benefit for family planning, such as adoption or fertility expenses.
• Retirement: 401(k) offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and pension plans internationally.
• Monthly allowance to dog‑food the app (All Whatnauts are expected to develop a deep understanding of our product).
• Parental Leave:
  • 16 weeks of paid parental leave plus one month gradual return to work (company leave allowances run concurrently with country leave requirements which take precedence).

Whatnot is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law.

• Mid‑Senior level

• Full‑time

• Business Development and Sales
• Technology, Information, and Internet