Product Manager; Practical Law & Transactional Strategy

About the Role

In this opportunity as Product Manager (Practical Law and CoCounsel Transactional Strategy), you will:

• Analyse customer usage, behaviour, and understand customer value at a granular level, with particular focus on interactions with AI-enabled features within the Practical Law and CoCounsel Legal experiences.
• Develop data-backed hypotheses about new GTM initiatives and product developments that will accelerate sales and revenue growth.
• Collaborate across multiple functions (including Product, Marketing, and Sales) to build support for initiatives and ensure successful execution, operating as an influential individual contributor.
• Understand fundamental product architecture and Go-To-Market (GTM) technology and advise the team on product setup, portfolio simplification, and related tactical items to optimize the user experience and sales success.
• Contribute to strategic reviews of pricing models, packaging strategies, and GTM initiatives with data-driven insights.

You’re a fit for the role of Product Manager (Practical Law and CoCounsel Transactional Strategy) if you have the following required qualifications:

• Relevant experience (for example in Product Management, Product Marketing, Go-To-Market or related domains).
• Proven ability to conduct analytical work, translating complex data into clear, actionable insights.
• A strong interest in legal technology, generative AI, and their application to lawyer workflows.
• Excellent communication and presentation skills, with the ability to articulate complex concepts clearly and influence stakeholders at all levels.
• A strategic thinker with the ability to balance analytical rigor with commercial objectives.
• An accountable self-starter who can work independently and effectively in a matrix.
• Adaptable and comfortable working in a fast-paced environment.

• Knowledge of the practice of law, legal services domain and/or legal technology is an advantage.
• Expertise with product analytics and customer intelligence tools (e.g., Pendo, Gong, or similar).

#LI-AB3

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award‑winning reputation for inclusion and belonging, flexibility, work‑life balance, and more. We live by our values:
  Obsess over our Customers, Compete to Win, Challenge (Y) our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce,…