Account Manager

Account Manager, Group Sales

EF Go Ahead Tours

Denver, CO

Start Date:

February 3rd, 2026

For consideration, applicants must live/relocate to the state of Colorado or within commutable distance to our Denver, CO office. Enjoy the flexibility of working from home on Fridays, while collaborating in the office from Monday through Thursday.

At EF Go Ahead Tours we believe you're never too old to be a student of the world. For 30 years we have guided individuals across the globe through carefully crafted group travel. Our travelers range from young professionals to retirees, solo travelers to entire families, travel enthusiasts to those stepping off their first flight. We believe that the best way to learn about the world is to experience it.

Every day we come to work hoping to help as many people as possible do just that.

The Role:

As an Account Manager, you'll use your attention to detail, relationship-building skills, and sales instincts to support Group Coordinators-helping them prepare for their trips and grow their programs by setting up future travel. You'll manage key pre-departure details and follow through on requests to ensure a smooth, high-quality experience from enrollment through departure.

You'll begin as a Support Account Manager, where you'll learn the role, policies, and product while gaining exposure to our customers by assisting more tenured Account Managers. This includes providing out-of-office coverage and flexing your sales skills to upsell tour add-ons or booking returning travelers.

This role is designed to set you up for long-term success-providing the tools, experience, and support you need to thrive. Once fully ramped up and a book of business becomes available, you'll step into the full Account Manager role and take ownership of your own customer portfolio.

As an Account Manager, you will be able to participate in the Sales Development Leadership Program. This is designed to accelerate the careers of high-performing candidates and prepare them for leadership in business. You will play a critical role in developing customer acquisition and retention strategies and identifying opportunities to improve the customer experience. Benefits of the program include training in sales, product development, marketing, and industry trends as well as presentations and public speaking opportunities.

This is a great way to build your career with a global leader!

Key Tasks:

* Manage group trips within your own book of business by working with Group Coordinators on service revenue opportunities and addressing pre-departure questions

* Set correct expectations by providing detailed information to travelers to ensure they have a full understanding of each component of the trip prior to departure

* Serve as the liaison between Group Coordinators and internal EF Go Ahead departments by initiating and following up on group requests

* Maintain an in-depth knowledge of our product, processes, and internal systems

* Support efforts to grow the Groups Travel Program by utilizing the sales process to encourage Group Coordinators to set up future tours

A Successful Groups Account Manager Will Be:

* A self-starter who is confident and decisive when faced with a challenge

* A positive presence with strong verbal & written communication skills

* A creative problem solver with a Nothing is Impossible attitude & solutions-oriented mindset

* A fan of details and organization

* A natural relationship builder who can foster loyalty

* A competitive mind who is always on the hunt for new business opportunities and is eager to contribute to pipeline growth

* A goal-hitter who understands how to get the job done

Why you'll love working here:
Perks, Benefits, and more!

This is the most fun, high caliber place you'll ever work. Ask any employee why they love EF (whether they've been here 10 minutes or 10 years) and they'll probably tell you the same thing: it's the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.

In addition, you can expect:

* Commitment to professional growth: robust monthly calendar of trainings…