Deal Desk Manager

WHAT YOU’LL DO:

• Deal Support & Commercial Governance:
  Serve as the primary partner to Sales, Legal, and Finance, and Renewal teams by providing expert guidance on pricing, discounting, and commercial deal structure across all product lines.
• Approval & Escalation Management:
  Review, structure, and approve complex proposals, quotes, and order forms. Act as the primary escalation point between Sales and cross-functional teams for advanced approvals (Rev Ops, Finance, Legal, etc.).
• Process & Cadence Leadership:
  Lead regular commercial cadences, including weekly deal strategy calls and quarter-end war rooms, to ensure visibility, unblock approvals, and drive timely closure.
• SLA Enforcement:
  Establish and enforce Deal Desk Service Level Agreements (SLAs) to ensure timely support and predictable deal flow to the field.
• Commercial Documentation:
  Review contract terms to ensure accuracy and alignment with policy and revenue recognition guidelines. Support the creation of enterprise commercial proposals and complex deal modeling.
• Tools & Enablement:
  Maintain and improve pricing calculators, quoting templates, and CPQ processes. Partner with enablement to train Sales on new pricing updates, product rollouts, and commercial processes.
• Compliance & Reporting:
  Ensure the accuracy of opportunities and quotes in the CRM for reliable forecasting. Support audit processes related to discounting, contract structure, and deal compliance.

• Bachelor’s degree in Business, Finance, or a related field.
• 5-8 years of relevant experience in a Deal Desk, Pricing, Revenue Operations, or Sales Operations.
• Demonstrated ability to structure and model complex multi-product offerings and large enterprise deals.
• Exceptional communication, collaboration, and project management skills, with proven ability to drive results in a cross-functional environment.
• Strong understanding of legal and financial terms related to commercial contracts (e.g., revenue recognition).
• Hands‑on experience with Salesforce and CPQ systems for pricing and quoting workflows.

• Experience in the SaaS tech industry with enterprise B2B software sales experience.
• Familiarity with global or multi‑regional sales organizations and supporting commercial governance across different selling regions.

$130,000 – $150,000 a year

In addition to the base salary, this role is bonus eligible. The final offer will be dependent on various factors, including the candidate’s qualifications, relevant experience, and the organization’s budget. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process.

Please note that salary estimates provided by websites (Linked In, Glassdoor, etc.) and not by Work Wave may not accurately reflect the actual salary range for the position.

WHAT YOU SHOULD KNOW

ABOUT US:

• We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers

• We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses

• We openly accept others as they are and build strong partnerships based on trust

• Teamwork and collaboration is key to help our colleagues and customers solve their challenges

• Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us!

• Join our Remote-First Global Work Community:
  Work Wave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, Work Wave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority.

• We know that there are benefits of being in the office and working from home. Work Wave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to…