Learning & Development Consultant

Learning & Development Consultant – Ecclesiastical Insurance UK

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Newcastle is preferred; however the role may be based at any Lycetts office, including (but not limited to) Edinburgh, Oxfordshire, or London (hybrid working of 2 days working from home per week available upon successful completion of probation)

Lycetts Insurance Brokers
, who are proudly part of Benefact Group
, are looking for a Learning & Development Consultant
.

In this key role, you will oversee the delivery of learning, development, and training initiatives across all UK segments and departments. Your responsibilities will include coordinating, procuring, designing, facilitating, and evaluating programmes that enhance technical competence, support personal growth, and drive organisational performance.

• Conduct biennial (or as required) Training Needs Assessments across all divisions and strategic business units. Analyse findings, prepare reports, and agree on training delivery plans aligned with company objectives.
• Act as the primary point of contact for all apprenticeship agreements, monitoring candidate progress and completion. Liaise with Benefact L&D regarding levy funding administration.
• Support employees undertaking professional studies (e.g., CII, CIM, LIBF), maintaining strong relationships with external bodies to ensure optimal outcomes.
• Organise and deliver onboarding programmes for new joiners in collaboration with HR. Chair monthly in-house L&D committee meetings to provide updates and gather feedback on future initiatives.
• Represent Lycetts at Benefact Global L&D Forum meetings and act as a key contact for L&D matters between Benefact and Group companies. Liaise with external training providers and compliance teams to design and deliver regulatory training.
• Oversee and deliver core programmes, including the Trainee Account Executive Programme, annual mentoring schemes, Cert CII coaching sessions, leadership development, and “Hot Topics” learning sessions.
• Maintain and update the Technical Library on the Hub, manage external training platforms, and ensure licences (e.g., Slido) are current. Coordinate the Benefact leadership programme nominees with internal teams and Benefact L&D. Maintain oversight and candidate performance.

• Experienced as a coach, mentor, trainer and facilitator.
• Experience of complex needs analysis, design, delivery and evaluation of learning solutions.
• Able to research and absorb new information and use it to communicate, influence and negotiate effectively at all levels.
• Confident and persuasive communicator with strong negotiation skills at all levels.
• Skilled in building and maintaining collaborative, productive relationships across diverse teams and stakeholders.

• Desirable qualification – Diploma CII/ACII
• Sound understanding of CII qualification pathways, relevant apprenticeship programmes, standards and the levy process.

• A competitive salary – let's discuss it.
• Hybrid working available upon successful completion of probation.
• Employer pension contribution of 5% rising to 10% after 5 years membership of the pension scheme.
• Annual Bonus scheme (Discretionary based on individual and company performance).
• Life Assurance cover up to 4× salary, and Group Income Protection scheme up to 65% of salary.
• 25 days annual leave plus bank holidays (rising to 26 and 27 for 5 and 10 years’ service respectively).
• Career development opportunities with funded support and financial incentives for all professional qualifications.
• An Employee Assistance Programme with a wide range of benefits helping employees to stay healthy and feel supported.

The Lycetts Group has over 60 years’ experience of providing a comprehensive range of insurance, risk management and financial advice to a broad cross section of commercial and private clients. We strive to be a trusted adviser to our clients and are proud of our continued high client satisfaction scores.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a…