General Manager, AI

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About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We combine virtual team elements with a support structure that encourages innovation, social interaction, and fun. We move fast and break the mold.

Job Summary Toptal is an innovative organization disrupting the global professional services and talent market. As General Manager, AI, you will serve as end‑to‑end owner of a new, high‑impact business line, building the business from the ground up through market positioning, product‑market fit, and profitability.

Location This is a remote position. Resumes and communication must be submitted in English.

• Ensure success of the AI business as the single accountable owner of the P&L.
• Work closely with Executive and Senior Leadership to align the business with Toptal’s growth goals and brand.
• Analyze market and industry opportunities, identify high‑potential areas, and build and test new offerings with clients.
• Act as a trusted business partner with clients, guiding them through challenges, while collaborating cross‑functionally with Marketing, Legal, Finance, and Sales.
• Establish robust analytics and feedback loops to iterate strategy and drive continuous improvement.
• Onboard and integrate into Toptal; learn the business model, value proposition, and core operations.
• Within the first month, understand the go‑to‑market model across SMB and Enterprise and articulate Toptal’s capabilities.
• Conduct market research, develop hypotheses for positioning, partner with Marketing to validate demand, and build initial GTM strategy.
• Within the first three months, collaborate with Senior Leadership and other functions to develop a launch strategy and begin executing the GTM plan.
• Within the first six months, assess progress against milestones, refine roadmaps, and ensure AI initiatives scale and align with objectives.
• In the first year, broaden Toptal’s reach into key industries via AI tools & products, optimize infrastructure, and demonstrate sustained growth.

• Bachelor’s degree required;
  Master’s degree in Engineering, Business, or related field preferred.
• 10+ years of experience driving and managing a business with strong operational and management principles.
• 3+ years managing a business with P&L ownership.
• Experience in a professional services organization driving growth.
• Demonstrated success launching a new business or product from scratch.
• Experience in a technology or hyper‑growth company strongly preferred.
• Management consulting or investment banking experience preferred.
• Leadership experience with responsibility for business results in a fast‑paced, multi‑function environment.
• Strong relationship building & leadership skills, with a history of building credibility across all levels.
• Experience with marketing technology and automation, including CRMs.
• Experience establishing high‑impact, revenue‑generating commercial relationships.
• Analytical skills and track record of delivering results in ambiguous projects.
• Strong commercial acumen, with a clear understanding of market needs and business goals.
• Strong command of P&L and financial metrics.
• Excellent written and oral communication skills.
• Excellent organization skills and attention to detail.
• Adaptability, managing changing priorities and building consensus.
• Ownership mindset and dependable leadership.
• Quality focus and pride in delivery.
• Ability to thrive in a fast‑paced, growing company handling varied challenges.
• World‑class individual contributor with execution ownership.