Senior Account Manager – Nonprofit & Social Impact; Remote

Company: Madeo
Website:
Location: 100% Remote (10am – 6pm EST)
Compensation: $80,000 – $120,000 base + 5-20% bonus & profit sharing

Also See:
Global Customer Service

Madeo is an award-winning brand and digital agency dedicated exclusively to mission-driven organizations. We partner with foundations and nonprofits like the Innocence Project, the Equal Justice Initiative, and the Robin Hood Foundation to build transformative websites and digital experiences that advance social good.

We are seeking a strategic Senior Account Manager to deepen our client partnerships and drive new business growth. This is a senior role for a professional who excels at building trust, expanding relationships, and contributing to the business development of an agency committed to making a difference.

• Serve as the primary strategic lead for a portfolio of existing nonprofit and foundation clients. Nurture these relationships to ensure their success, identify new opportunities, and expand partnerships into ongoing retainers and new projects.

• Lead the agency’s efforts to cultivate new relationships. You will oversee proposal development, lead meetings with potential clients, and play a key role in securing partnerships with organizations aligned with our social impact mission.

• Partner closely with our internal teams of designers, strategists, and project managers. Leverage your deep understanding of digital project life cycles (especially for medium-to-large websites) to ensure seamless delivery and client satisfaction.

• Contribute to shaping Madeo’s account management standards, processes, and best practices, helping to elevate the entire team’s approach to client service and strategic growth.

Essential

Qualifications:

• 7+ years of combined experience in account management, client partnership, and project management within a digital creative agency or similar environment.

• A demonstrated history of working with or a genuine, deep commitment to progressive nonprofits, foundations, or cultural institutions. You understand their unique challenges and opportunities.

• Hands-on experience managing the lifecycle of medium-to-large-scale website and digital projects from conception through launch and beyond. You are a knowledgeable partner to both clients and internal production teams.

• A track record of contributing to new business growth, including leading proposal efforts, pitching to potential clients, and successfully converting opportunities into partnerships.

• Ability to act as a trusted advisor to clients. Previous experience in digital strategy or related advisory roles is a significant plus, enabling you to provide high-level guidance and identify strategic opportunities.

• Your daily work will directly support influential organizations tackling the world’s most pressing challenges. View our featured case studies at

• Competitive Compensation & Growth:

  • A strong base salary ($80,000 – $120,000) commensurate with experience and location.

  • Additional 5-20% potential through 401(k) match, profit sharing, and bonuses.

  • Clear path for advancement to Associate Director and Director-level roles.

• Exceptional Benefits & Culture:

  • Generous health, dental, and vision insurance.

  • Flexible PTO, employer-matched charitable donations, and team-wide days off.

  • A fully remote, collaborative, and inclusive team that values empathy and analytical thinking.

  • Significant investment in your onboarding, training, and professional development.

Madeo is an inclusive and diverse team. We value the unique perspectives that individuals from all backgrounds bring to our mission-driven work.

Ready to leverage your expertise to amplify the impact of leading social good organizations?

Apply Now for the Senior Account Manager Position

Tagged as:
Digital Agency Business Development, Nonprofit Client Relations, Proposal & Pitch Leadership, Strategic Account Management, Website Project Lifecycle Management