Repairs Scheduler

Overview

Join to apply for the Repairs Scheduler role at bpha

Salary: £27,825 per annum

Location:

Bedford (Hybrid Working)

Full Time (37 hours per week), Permanent.

This role is hybrid, working from our head office in Bedford and from home. Work a late shift from home (12pm – 8pm) and one week in every four you will work half a day on a weekday and half a day on a Saturday.

• Be a confident people person who works seamlessly with our tradespeople and sub‑contractors.
• Schedule the right colleague for each job and plan daily workloads efficiently and effectively.
• Help maximise first‑time‑fix rates and minimise travel between jobs.
• Reduce disruption to customers by planning thoughtfully and communicating clearly.

• Experience of logistical planning or comparable scheduling service.
• An organised approach to work, with a positive attitude and great time management.
• A strong, demonstrable commitment to excellence in customer service through empathetic and considerate approaches to jobs.
• Housing repairs and maintenance knowledge beneficial, but not essential.
• Good communication and IT skills.

Hybrid role: office-based during training, then a mix of office and home working. Late shift 12pm–8pm from home. One week in every four includes half‑day weekday and half‑day Saturday working (flexible).

• Competitive salary of £27,825 per annum.
• Annual leave entitlement of 28 days (rising to 33 days) plus paid bank holidays.
• Generous contributory pension scheme, with up to 12% contributed by bpha.
• Free private health care (family members can also be added at a cost).
• Free life assurance.
• Discounted gym membership.
• Digital gym and fitness classes.
• Hybrid working.

Applications will be reviewed as received. If you’re ready to make a positive impact and develop your career in our team, we’d love to hear from you! All offers are subject to satisfactory pre‑employment screening, including DBS check and references.

bpha is a Housing Association located in the Oxford to Cambridge Corridor. We are committed to providing customers with high quality, value‑for‑money services while developing energy efficient, sustainable and affordable housing. Join a team of 500 passionate colleagues serving over 20,000 homes and 33,000 residents.