Customer Development Manager

Customer Development Manager – Caldic

About the Role

Are you ready to take the lead in shaping our growth within the Bakery & Nutrition markets? As a Customer Development Manager at Caldic, you’ll be responsible for driving direct commercial sales while building and nurturing long‑term customer partnerships.

In this role, you’ll take a proactive approach to business development, creating opportunities rather than waiting for them. You’ll work closely with existing customers and new prospects to understand their challenges and goals, offering tailored solutions from our broad product portfolio to support their success.

• Build and maintain strong relationships with existing customers.
• Identify and pursue new business opportunities within the Bakery & Nutrition customers.
• Meet & succeed sales targets focused on material margin.
• Develop a deep understanding of our product portfolio and applications to offer solutions to the customers.
• Gather market feedback from customers, and collaborate with Product Management and other team members.
• Utilize CRM tools to track customer interactions and manage the opportunity pipeline.
• Prepare and deliver, and follow sales plans to support growth plans within the territory.
• Act as liaison between Caldic Ingredients and clients, ensuring customer satisfaction.
• Attend supplier training to ensure a wide range of product knowledge.
• Attend sales meetings to present and collaborate with team members.

We’re looking for a candidate with an entrepreneurial spirit and a “can‑do” approach to business. You should be a strong communicator with confident presentation skills and the ability to engage effectively with different stakeholders. You enjoy solving problems and are energized by change and innovation.

Your personality is best described as enterprising, enthusiastic, and energetic. You’re detail‑oriented and efficient, with a structured approach to accurate reporting. You think in solutions, act on results, and bring strong analytical skills to the table.

• Strong customer and results focus, with a proactive and entrepreneurial mindset.
• Proven negotiating skills and the ability to build and maintain strong relationships.
• Market‑oriented, with a solid understanding of industry dynamics.
• Skilled in networking and developing new business opportunities.
• Resilient and persistent, with the drive to follow through on long‑term goals.
• Strong analytical abilities and a structured approach to problem‑solving.
• Degree in a food‑related discipline preferred.
• Minimum 3–5 years of relevant commercial experience, ideally selling food ingredients to manufacturers.
• Solid technical knowledge related to food ingredients.
• Experience in the bakery sector is highly desirable.

At Caldic, we’re a global leader in distribution solutions, serving diverse markets across the world. Joining us means becoming part of an entrepreneurial, collaborative, and innovation‑driven team.

• A salary that meets the knowledge and experiences you bring.
• Performance‑related remuneration (annual bonus and capital‑forming benefits).
• 25 days' holiday per year plus Bank Holidays.
• Additional holidays for long service.
• Option to work from home on Fridays (dependent on role).
• An internal learning platform with a wide range of courses for professional and personal development.
• Pension with 5% contribution by employee, 6% by employer.
• Health Assured Employee Assistance Program – free and unlimited access for mental wellbeing.
• Corporate eyecare – Specsavers.
• Free on‑site parking.
• Water, tea, and coffee available at work.
• Team‑oriented corporate culture – together we are better than alone.
• A truly international and diverse workplace that values every background and gives you the opportunity to work with people from all around the world.

Caldic celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, or any other characteristic.

Chesterfield, DBY, GB, S42 5UG

Mid‑Senior level

Full‑time

Sales and Business Development

Chemical Manufacturing