Manager, Order to Delivery

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Division:
Omnichannel Customer Supply Chain - Luxe

Location:

South Brunswick, NJ

Reports To:

Director, Order to Delivery

For more than a century, L’Oréal has devoted its energy, innovation, and scientific excellence solely to one business:
Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity. At the L’Oréal Luxe Division our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of 21 brands including major brands, highly aspirational and multi-expert, such as Lancôme, Yves Saint Laurent, Giorgio Armani, Kiehl’s, Urban Decay, Youth to the People, IT Cosmetics and Aesop.

As the Manager-Order to Delivery for the Luxe Division you will lead, develop and inspire a team to exceed customer expectations and achieve organization objectives. You will work collaboratively to drive continuous improvements in the areas of order life cycle, speed to market and cost to serve. You will also be responsible for providing effective communication both internally and externally, as well as maintaining strong, strategic relationships with stakeholders.

• Monitor flow of orders, proactively communicating any risk to achievement of monthly net sales goals
• Develop and retain strong team dynamic by coaching and mentoring individual members
• Provide ongoing feedback with a focus on challenging and inspiring team members
• Identify and lead projects focused on improving efficiency, processes and/or reducing costs
• Oversee training and onboarding of new employees
• Ensure reporting and actioning against key departmental KPIs

• BS/BA degree or equivalent work experience in Supply Chain, Business or related field
• 5+ years related experience
• Proficient skills in Microsoft Office Suite, especially Excel
• Knowledge of SAP and Microsoft Power BI a plus
• Demonstrated analytical thinking and data management skills
• Proven ability to identify and drive continuous improvement
• Excellent communication, influencing, interpersonal and organizational skills
• Ability to handle multiple projects simultaneously with strong attention to detail
• Enthusiasm to work in a fast paced, team-oriented environment
• Dependable and reliable self-starter
• Ability to build and maintain positive relationships with internal and external customers

• Salary Range: $90,200 - $128,500 (The actual compensation will depend on a variety of job-related factors which may include geographic location, work experience, education, and skill level)
• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities for Career Progression (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don’t meet every single requirement? At L'Oréal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you’re excited about this role but your past experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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