Operations and Channel Analyst, Commercial Sales

We are seeking a highly skilled and motivated Operations and Channel Analyst to join our dynamic team. This role is pivotal in supporting the development and execution of strategic initiatives that enhance our Commercial sub‑segment's goals, focusing on our small and mid‑size business portfolios across legal, tax, and risk.

• Assist in the development and execution of business strategies and plans that align with the company's goals and objectives.
• Collaborate with supporting partners to compile comprehensive research, data, and trend analysis to inform strategic decision‑making.
• Support the implementation of strategic initiatives and projects that drive business growth and competitive advantage.
• Analyze sales data, performance metrics, and financial reports to identify areas for improvement and opportunities for growth.
• Identify inefficiencies in current sales processes and recommend improvements to enhance productivity and effectiveness.
• Collaborate with departments such as marketing, finance, and product development to ensure alignment and support for sales initiatives.
• Track and evaluate the performance of sales initiatives to ensure they meet strategic goals and objectives.
• Prepare reports and presentations to communicate strategy, plans, and performance to senior management and other stakeholders.
• Communicate insights and strategic plans to key stakeholders, including senior management and sales teams.
• Identify potential risks to the sales strategy and develop contingency plans to mitigate them.

• Bachelor's degree in Business Administration, Marketing, Finance, or a related field; MBA or relevant advanced degree preferred.
• Proven experience (2+ years) in execution of sales strategy, operations, or a similar role within a corporate environment.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
• Problem‑solving abilities and strategic mindset.
• A growth mindset with demonstrated experience working in a flexible and agile environment.
• Demonstrated ability to work collaboratively across multiple departments and manage cross‑functional projects.
• Strong communication skills, both verbal and written, with the ability to present complex information clearly to various stakeholders.
• Proficiency in using data analysis tools and software, such as Excel, CRM systems, and business intelligence platforms.
• Ability to thrive in a fast‑paced, dynamic environment and manage multiple priorities effectively.

• Flexibility & Work‑Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work‑life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real‑world solutions. Our Grow My Way programming and skills‑first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI‑enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company‑wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award‑winning reputation for inclusion and belonging, flexibility, work‑life balance, and more. We live by our values:
  Obsess over our Customers, Compete to Win, Challenge Your Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real‑World Impact: We are one of the few companies globally…