Associate Degree Apprenticeship Program - F&I Operations - Midwest; Summer

Overview

Associate Degree Apprenticeship Program - F&I Operations - Midwest (Summer 2026)

Zurich North America’s Apprentice Program accepts resumes for 2026. The program launches at the beginning of Summer 2026, as early as June 16 through July 20.

Our General Insurance Apprentice Program allows participants to simultaneously gain their first-time higher education and the experience to launch a rewarding career in commercial insurance. Remote Apprentices will support the F&I Claims Shared Services Team with various administrative and claims-related tasks.

• Engage with internal business partners and external customers through multiple communication channels, including phone calls, to ensure effective and timely communication.
• Process billing for Enterprise Rental Car (ERAC) reservations using the ARMS system.
• Prepare and send cancellation letters for Guaranteed Asset Protection (GAP) coverage.
• Sort and route incoming GAP mail to the appropriate claims teams and update files as required.
• Monitor and manage the Vehicle Service Contract (VSC) Outstanding Report by voiding and reissuing expired credit card entries and supporting other payment-related tasks.
• Assist with various administrative duties to ensure smooth team operations.

The two-year Midwest program combines targeted virtual coursework at Harper Community College with work rotations at Zurich North America’s Overland Park, KS, Schaumburg, IL, or remote office. The ideal candidate is seeking a first-time associate degree and has minimal college credits completed.

Apprentices who complete the program will:

• Work in a paid, benefit-eligible full-time position at Zurich.
• Work 3 days per week and attend school 2 days per week, paid for all 40 hours/week.
• Earn a 2-year Associate in Applied Science degree in Business Administration with a concentration in Insurance (Virtually at Harper College).
• Receive a Department of Labor Certificate of Apprenticeship.
• Acquire credentials and skills for the current marketplace.

• High School Diploma or equivalent.
• Professional work experience not required.
• Must be enrolled and validated as college-ready by Harper Community College Admissions. This is a separate application process that can run concurrently with Zurich's application.

• 1+ years of work experience and/or leadership in student activities or significant voluntary community service.
• Interest in pursuing a career in the insurance industry.
• Ability to balance multiple priorities between work and school deadlines.
• Strong customer service, collaboration, and problem-solving skills.
• Ability to communicate with impact; high self-discipline and attention to detail.
• Ability to collaborate and work well in a team; intermediate Excel skills.
• Ability to navigate online learning and interactions.

Compensation reflects location, role, skills, and experience. The indicated representative hourly rate is $19.24 with a 5% short-term incentive bonus. Zurich provides a comprehensive employee benefits package and Total Rewards information is available for details.

Zurich North America is an equal opportunity employer. All qualified applicants will receive consideration without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Location:

Remote Working:
Hybrid.

Schedule:

Full Time. Employment Sponsorship Offered:
No.

Linked In Recruiter Tag listings and related sections in the original posting have been consolidated for clarity. This job description contains the essential responsibilities and qualifications for the role as described by Zurich North America.