Operations Coordinator - South

Operations & Systems Coordinator (Remote – Full-Time, South Africa)

About the Role We’re looking for a proactive and detail-oriented Operations & Systems Coordinator to support our staffing and payroll operations — with a strong focus on data accuracy, systems administration, and process optimization.

You’ll play a key role in keeping our internal tools and workflows (Job Diva ATS, Paylocity, and integrated systems) running smoothly, ensuring our consultants, hiring managers, and finance team stay aligned.

This is a great opportunity for someone who enjoys structure, analytics, and improving processes, and who can work independently without needing micromanagement.

You’ll collaborate closely with our high-energy New York team (US EST hours), serving as a reliable operational partner to leadership.

• Administer and maintain Job Diva (ATS) — ensure data accuracy, run reports, and support system integrations.

• Coordinate payroll cycles and consultant timesheets, ensuring all time and approvals are captured accurately.

• Generate reports and analytics from Job Diva and related systems to support decision-making.

• Maintain and update operational manuals and SOPs as processes evolve.

• Support system-related projects, such as integrating new vendors or tools.

• Prepare and send onboarding packages, background checks, and compliance documentation.

• Communicate with consultants, hiring managers, and vendors to ensure smooth operations.

• Provide ad hoc administrative and project support to the executive team.

• Strong English communication — both written and verbal.

• 3–10 years of experience in operations, administration, or systems coordination.

• Experience with database or ATS/CRM administration (Job Diva, Zendesk, Salesforce, etc.).

• Highly organized, detail-oriented, and process-driven — enjoys creating order and documentation.

• Analytical mindset with the ability to extract and interpret data from systems.

• Proficient with Microsoft Office (Excel, Outlook, Word).

• Comfortable working independently in a remote, fast-paced environment.

• Tech-savvy and quick to learn new tools.

Nice to Have

• Experience in staffing, recruiting operations, or consulting environments.

• Familiarity with Paylocity or similar payroll systems.

• Experience creating and maintaining SOPs or training manuals.

• Exposure to data analytics or financial modeling is a plus.

• $8–14 USD/hour, depending on experience.

• Full-time, remote position (≈40 hrs/week, US EST hours).

• Independent contractor setup with flexibility and autonomy.

• Onboarding and ongoing training on Job Diva, Paylocity, and related tools.

• Direct collaboration with a dynamic, high-performing New York team.

• Exposure to operations, analytics, and systems management.

• Observance of standard US holidays and a fair PTO policy.

• Opportunity to grow and take ownership of new systems and processes.