Parts Planning Analyst

Parts Planning Analyst at Canon USA

Overview

The role gathers and analyzes data from various systems to forecast trends and ensure inventory is available for Quick Response Locations, Regional Parts Centers, 3rd Party Service Providers, and Service Technicians. Responsible for generating and compiling multiple reports, deploying inventory to improve parts supply chain delivery times and fill ratios in a cost-effective manner. Review and update planning parameters, present findings to appropriate departments, and create internal or external purchase orders to complete the process.

Your Impact

• Maintain an advanced level of customer satisfaction when supporting Field Service, other departments, vendors, suppliers, and end customers using all system platforms available.
• Perform analysis on inventory levels, aging and turns. Identify order strategies, supply routes, problem areas, and propose corrective actions.
• Prepare, deliver and analyze reports to maximize efficiencies of existing systems and strategies; continually improve methods to eliminate potential troubled areas for Quick Response Locations, Regional Parts Centers, or Technicians.
• Interface with vendors and suppliers to improve Canon's supply chain.
• Purchase from vendors/suppliers based on projects, reporting, or systems for assigned locations that meet departmental goals and targets for fill ratio.
• Monitor and analyze inventory reports and planning systems to maintain proper re-order points at all stocking locations, meeting inventory level and fill ratio targets.
• Create reports that analyze trends and provide stocking recommendations for Field Service Technicians; set up meetings with Service to review reports and obtain input on correct inventory levels for each Technician.
• Confirm the accuracy of invoices, bills and charges relative to shipment of goods and resolve discrepancies.
• Work with Product Support on product launches, quality recalls, alternate sourcing, and unexpected demand.
• Coordinate item flow from source and within network, modify as needed.
• Analyze Quick Response Location inventory position based on MIF, urgency, and parts cost.
• Document suggested procedure/systematic improvements for Manager review to elevate team productivity and efficiencies.
• Provide direct support to Service, handling phone inquiries promptly as requested by Manager.
• Monitor, review and respond to emails from Field Service, Vendors, Suppliers, and other departments as quickly as possible.
• Perform responsibilities of a Parts Support Rep or Mission Critical Parts Expeditor as directed by Manager.
• Provide training to Parts Support Representatives, Mission Critical Parts Coordinators, or Parts Planning Analysts.
• Complete all tasks, projects and functions assigned by Manager.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience.
• Minimal travel as requested to support business goals and objectives (valid driver's license and acceptable driving record necessary).

Salary

Base salary range: $54,460-$81,550 annually.

Company Overview

About our Company - Kyosei philosophy of social and environmental responsibility. Canon USA information at  Linked In:

What We Offer

You’ll be joining a leader in digital imaging and innovation with opportunities to make an impact and grow your career. Canon provides a competitive compensation and benefits package.

Workstyle

Hybrid – full-time position with a hybrid schedule: in the office three days a week, with the option to work from home on other days, subject to business needs.

Legal and Compliance

Canon U.S.A., Inc. offers a comprehensive benefits package and adheres to applicable laws. You must be legally authorized to work in the United States. Visa sponsorship is not provided. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more details, visit Canon's careers page.