Director, Sales & Partner Strategy and Insights

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM).

What you'll do

We are seeking a Strategy and Insights Lead to drive data‑driven decision‑making and operational excellence across our Sales and Partner organizations, while shaping strategy and alignment across the broader global Go‑To‑Market (GTM) ecosystem. Partnering with Sales, Partner, and Revenue leaders, this role translates strategy into execution — leveraging analytics, process rigor, and cross‑functional collaboration to optimize performance across the entire GTM funnel (Marketing → Sales → Post‑Sales).

Responsibility

• Own the end‑to‑end GTM funnel (Marketing → Sales → Post‑Sales), tracking performance and driving continuous optimization across pipeline generation, conversion, and retention

• Define and monitor key GTM KPIs, translating trends and insights into actionable recommendations for Sales, Partner, and Revenue leadership

• Deliver proactive performance analytics to support CRO decision‑making and regional execution

• Act as a trusted advisor to Sales and Partner leaders, providing data‑driven insights that influence strategy, territory planning, and investment decisions

• Partner closely with Finance, Rev Ops & Data teams to align GTM analytics with broader business priorities, ensuring consistency in forecasting, goal‑setting, and reporting

• Develop executive‑ready presentations and dashboards that clearly communicate performance drivers and business impact

• Serve as the global coordination hub across regional Sales & Partner Operations teams, ensuring consistent execution of strategic initiatives, planning cycles, and operational processes

• Drive alignment and collaboration between GTM, Rev Ops, Finance, Data, and Enablement teams, fostering a data‑driven culture and shared accountability for results

• Support CRO and leadership team in key business cadences, including QBRs, OKRs, forecasting calls, and strategic reviews — owning standardization, preparation, and cross‑regional alignment

• Build and maintain scalable, high‑impact dashboards in Salesforce and Tableau, integrating data from multiple systems to support Sales and Partner analytics

• Translate executive GTM priorities into measurable, data‑driven work streams that guide regional Sales and Partner Operations execution

• Partner closely with the Sales Process, Enablement and IT teams on rollout and adoption of GTM processes, methodologies (e.g., MEDDPICC), and systems (e.g., forecasting platforms)

• Champion continuous improvement in GTM data quality, reporting standards, and operational workflows

Job Designation

Hybrid:
Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 15+ years of related experience with a Bachelor’s degree; or 12+ years and a Master’s degree; or a PhD with 8 years experience; or equivalent experience

• Bachelor’s degree in Business, Economics, Finance, Data Analytics, or a related field

• 7+ years of experience in GTM Strategy, Sales Operations, Revenue Operations, or Business Analytics roles within a high‑growth SaaS or technology environment

•…