Sr. Sales Compensation Analyst

Sr. Sales Compensation Analyst

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents, disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management.

What you’ll do

We are looking for a Sr. Sales Compensation Analyst to help support sales administrators across different regions. As part of a high performing team, you will drive the day‑to‑day sales compensation process ranging from, but not limited to, owning support of your assigned region by addressing all sales inquiries, performing audits of crediting and commission calculations, and creating ad hoc reporting requests from sales.

You will assist in the set‑up of new participants and review the accuracy and completeness of this process. This role will also prepare the monthly commissions accruals. This role will work cross‑functionally and collaborate with Sales Ops, Sales Finance, HR, Legal, Accounting, and Revenue Operations.

Responsibility

• Manage the end‑to‑end process of Sales Compensation Administration, including monthly review of set‑up of sales participants, performing audits of crediting and commissions, and managing the Service Now case queues.

• Manage monthly set‑up process in Xactly Incent, including setting up of Users, People, Position, Hierarchy, Named Relationships, Quota and Rate.

• Coordinate with Systems to manage manual processes, corrections and exceptions on a monthly/quarterly basis.

• Be knowledgeable of policies and application of policies to help execute change requests and exceptions.

• Provide inputs where needed and identify gaps within process and policies.

• Provide accurate and timely commissions accruals to the Accounting team and work to resolve any queries.

• Partner with the Sales Plan Design team to administer new sales plan changes and SPIFF programs.

• Conduct User Acceptance Testing for new fiscal year changes and for any new sales programs or rule modifications implemented throughout the year as well as identify how changes may impact accounting.

• Train the Sales Organization on Xactly, Sales Plans and new Sales Compensation programs.

• Maintain monthly reporting and ad hoc analysis.

• Support projects that assist sales enablement, SOX compliance and systems integration.

• Build trust and relationships with cross‑functional teams.

• Collaborate with the Systems team in looking for ways to automate current processes.

• Manage and maintain business processes and internal controls to ensure SOX compliance.

What you bring

Basic

• BA/BS in Finance, Business or related field.

• 5+ years of experience in sales compensation and sound knowledge of incentive systems.

Preferred

• Experience in sales compensation in a professional, fast‑paced environment (tech).

• ASC 606 Accounting background preferred.

• Possesses strong business acumen and analytical skills.

• Proven track record of gained efficiencies.

• Has Xactly experience preferred or other sales performance management software.

• Excellent organization, documentation, communication, and presentation skills.

• Proficient in MS Office Suite and Google Workspace.

• Well organized and detail oriented.

Hybrid work arrangement

Employee divides time between in‑office and remote work. Access to an office location is required. Minimum 2 days per week in‑office.

Benefits

• Paid Time Off, holiday entitlements.

• Paid Parental Leave up to six months.

• Full Health Benefits Plans.

• Retirement Plans.

• Learning and Development.

• Compassionate Care Leave.

Work Authorization Notice

Applicants must be authorized to work in the United States on a full‑time, permanent basis without sponsorship.

Accommodation

Docusign provides reasonable accommodations for qualified individuals with disabilities.

Equal Opportunity Employer

Docusign is an Equal Opportunity Employer and will not discriminate based on race, ethnicity, color, sex, gender identity, national origin, disability, veteran status, or any other legally protected category.

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