Operations Associate, Expansion & Analytics

Operations Associate, Expansion & Analytics
About the Team

Door Dash Labs is an independent team within Door Dash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!

We’re looking for an Operations Associate to drive expansion and bring-up of new deployment sites. This role will primarily focus on the development of our public presence at community events and expos. You will report to the Expansion & Analytics Manager in our Door Dash Labs organization. In this role, you will work with multiple stakeholders including the Mapping Team, Real Estate Team, Engineering (hardware and software), and Policy Team to guide commercial expansion and deployment.

• Identify target commercial geos and build out and manage the data collection pipeline
• Travel to key geos of interest and lead product demonstrations, attend community events, and establish connections with the general public
• Oversee logistics and coordination of getting a Labs robot to and from key events
• Work closely with key stakeholders to drive project expansion and maintain city partnerships
• Use data dashboards to inform geo‑expansion strategy and new areas of opportunity
• Utilize Linux terminal to generate data collection routes
• Meet with local jurisdictions to answer key operational questions and organize product demos and community engagement events

• 2 years of autonomous operations experience or strong interest in the space
• Prior experience in robotics, autonomous vehicles, or map data collection
• Comfortable with local municipality‑facing tasks and communication
• Comfortable with traveling and attending events in various cities
• Experience with Linux, Sigma, Jira, GIS and other tools

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here:
Covey

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

Door Dash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). Door Dash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$67,300 - $113,000 USD

At Door Dash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful…