Associate Manager, Strategy & Operations; Fraud

About the Team

The Strategy & Operations team is looking for an Associate Manager to reduce the cost of fraud and build solutions to protect our platform from would‑be fraudsters. You’ll specifically be focused on creating our strategy and executing against ambitious goals around consumer incentives to prevent fraud. You’ll grow familiar with our three audiences — Consumers, Dashers and Merchants. Most importantly, you’ll help promote the delicate balance between providing our users the best experience possible while keeping bad actors at bay.

You are a data‑driven, truth seeker, strategic operator. You combine business context and analytics to take a problem area and implement a customized solution, while bringing others along in their thinking and creating leverage through their own teams and collaboration within the broader company. Sound like you? Read on…

• Have a chance to define and implement Door Dash’s strategy in new areas and be responsible for delivering direct business impact to Door Dash
• Enable new launches across Door Dash's platform – build customer incentives to prevent fraud
• Influence and engage across the company – partner with the product, engineering, and analytics teams to establish goals and execute against them
• Improve through experimentation – use data‑driven decision‑making to run tests on everything to reduce fraud while accelerating growth

• 4+ years of experience in management consulting, strategy, bizops, investment banking, analytics or related experience; high‑growth tech experience preferred
• Experience leading large projects, hitting goals, and succeeding in a team environment
• Proven problem solving and analytical skills; proficiency in SQL and Excel are required
• Bachelor degree required

We expect this position to be filled by 2/6/2026.

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here:
Covey.

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market‑dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

Door Dash cares about you and your overall well‑being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). Door Dash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

Salary range: $98,600 –…