Sr Structured Settlements Operations Specialist

Sr Structured Settlements Operations Specialist

Lead with Impact as a Sr. Structured Settlement Operations Specialist! Are you a seasoned operations professional with deep expertise in structured settlements and a passion for mentoring others? Join our team as a Senior Structured Settlement Operations Specialist and help shape the future of our service delivery while supporting junior team members and driving operational excellence.

• League City, TX
• Houston, TX
• Springfield, MO
• Albany, NY

Flexibility:
Remote work may be considered for highly qualified candidates unable to relocate.

• Manage complex structured settlement cases requiring advanced industry and compliance knowledge.
• Conduct regular quality assurance reviews to ensure accuracy and consistency.
• Analyze team production data and provide actionable insights to leadership.
• Mentor junior team members and lead training initiatives for new and existing staff.
• Serve as a subject matter expert (SME) for internal teams, clients, and field consultants.
• Represent the department in communications with brokerage agencies, including quarterly check‑ins.
• Review and analyze escalated settlement documents using advanced financial and legal expertise.
• Identify and lead process improvement initiatives to enhance service levels and product offerings.
• Monitor industry trends and advise leadership on policy and procedural updates.
• Consult on complex cases involving qualified status and guideline compliance.

• Bachelor’s degree (or equivalent experience).
• 4–6 years of experience in structured settlements or highly regulated financial products.
• Strong analytical skills and project management capabilities.
• Exceptional communication and customer service skills.
• Experience in a high‑touch operations environment.
• Preferred qualifications:
  • 7+ years of industry experience.
  • Proven ability to lead initiatives and drive continuous improvement.

• Mid‑Senior level

• Full‑time

• Finance and Sales

• Insurance

American National offers eligible employees and their families medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401(k) plan and receive a yearly bank of paid time off, paid holidays, and a casual dress code. We support an inclusive work environment and a healthy work‑life balance.

The preceding job posting indicates the general nature and level of work performed by employees in this position. It is not a comprehensive list of all duties, responsibilities, and qualifications. American National is committed to building a diverse, inclusive, and authentic workplace. If your past experience doesn’t align perfectly with the qualifications, we encourage you to apply.

American National is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other legally protected categories. American National is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.