Partner Operations Manager - RethinkCare

Employer Industry: Behavioral Health Technology

• Opportunity for career advancement and growth within the organization
• Flexible remote work options available for candidates residing in select states
• Supportive and collaborative work environment
• Chance to make a positive impact on partner operations and customer success
• Access to a suite of innovative cloud-based platforms

• Own end-to-end operational workflows for partner-sold deals, from opportunity creation through contract execution and launch
• Manage partner-related processes including deal registration, approvals, pricing, commissions, and renewals
• Act as the operational liaison between Partnerships, Sales, Customer Success, Finance, and Legal
• Create and maintain partner operational documentation, playbooks, and SOPs
• Own partner channel reporting, including pipeline, bookings, revenue, commissions, and performance metrics

• 4–7+ years of experience in sales operations, partner operations, revenue operations, or similar roles
• Experience supporting channel or partner sales models
• Strong project management and process design skills
• High attention to detail with strong analytical capabilities
• Comfortable working cross-functionally in a fast-paced environment

• Experience in healthcare, benefits, HR tech, or SaaS
• Experience supporting broker or consultant partner models
• Background in Rev Ops or scaling operational systems