Third Party Management Advisor

OVERVIEW

The Third Party Management Advisor is a supplier management professional, project manager and accountable for the assigned supplier governance activities across the organization as it relates to Consulting & Professional Services. The Third-Party Management (TPM) Advisor is responsible for conducting activities associated with governance, vendor and risk management, portfolio administration, and relationship management processes that support The Cigna Group Technology & Operations organization.

Responsibilities involve communication with senior leadership to develop portfolio and supplier management strategies that reflect The Cigna Group Global Technology initiatives, projects, and programs. The role also involves supporting Procurement / Sourcing teams during negotiations, RFPs, and proposal analysis. Familiarity with contracts, strong analytical abilities, and financial expertise are preferred. This resource must have experience in dealing with dynamic requirements that are tied to strategic level business objectives.

The individual will regularly interface with senior leaders in career bands 5-7.

Vendor Management

• Responsible for delivering strategic guidance and governance for assigned supplier relationships, including the following:

  • Tracking and reporting supplier performance against established criteria on a regular basis.

  • Managing governance actions and resolving issues throughout the assigned portfolio.

  • Conducting scheduled Enterprise Business Review sessions with internal business partners, matrix partners and suppliers.

  • Applying analytical skills to assess and improve processes, focusing on ongoing enhancement of supplier management and operational workflows.

Portfolio Management

• Accountable for developing effective relationships with Technology & Operations business stakeholders to understand their business portfolio and implement supplier-based solutions for their needs, which includes:

  • Navigating complex environments with evolving strategies and priorities.

  • Facilitating discussions between Cigna senior leaders and supplier counterparts.

  • Supporting overall business requirements, enterprise agreements, service level agreements, and statements of work through strategic planning.

• At least 4 years’ experience in third party management, procurement, or operations and management is strongly preferred.

• Experience building and maintaining relationships with Senior and Executive levels inside and outside the organization to accomplish results through contracted engagements.

• Experience preparing, modifying, and reviewing contracts – including Service Level Agreements, Master Service Agreements, and Statements of Work.

• Demonstrated negotiation and third-party management skills; resolve issues, drive corrective actions, and negotiate with internal and external partners.

• Ability to prioritize tasks and perform effectively in an environment with high ambiguity and fast-paced activity.

• Strong analytical skills with the ability to analyze contracts, spend, supplier performance etc.

• Strong presentation, written, and verbal communication skills for interactions with various leadership levels.

• Proficiency with Microsoft Word, Excel, PowerPoint, and familiarity with artificial intelligence tools.

• Bachelor’s degree in supply chain management or a related field is strongly preferred

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