Branch Office Administrator

1 week ago Be among the first 25 applicants

This range is provided by Edward Jones. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$21.00/hr - $22.00/hr

Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.

At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone – the first face they see when they walk in the door.

You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems – you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.

Position

Schedule:

Full-Time

Branch Address: 7359 W Riverside Dr, Garden City,

This job posting is anticipated to remain open for 30 days, from 15-Dec-2025. The posting may close early due to the volume of applicants.

As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.

• Comprehensive 6‑month training including an experienced peer to help mentor you
• A wide support network that extends from your branch office to your region to the home office
• You'll often work independently but will have a team of thousands backing you every step of the way

• Delivering exceptional personalized service to ensure clients feel understood and informed
• Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
• Actively listening for situations in clients’ lives that may indicate a need for additional services
• Driving marketing activities such as planning and executing events
• Providing exceptional service to clients via inbound and outbound calls, email, and in‑person interactions; resolving issues and ensuring an exceptional experience
• Developing and maintaining strong relationships with clients, referral sources, and internal client support team members
• Handling account opening, transfers, and other requests; processing account transactions, preparing documentation, and maintaining accurate client records
• Scheduling appointments, preparing materials for client meetings, managing correspondence, and supporting marketing initiatives; streamlining processes with updating SOPs and strategically executing on the branch business plan
• Using technology such as Money Guide, Salesforce, Microsoft Office products and other firm‑provided software

• Analytical thinking
• Attention to detail
• Adaptability
• Conversational skills
• Digital tool utilization
• Team collaboration
• Strong computer literacy with willingness to learn new technology and programs

• Culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
• Inclusive environment where everyone's different viewpoints are valued and help to achieve results
• Recognition of individual efforts through a rewards program that promotes a long‑term career, financial security, personal well‑being, and family well‑being
• Edward Jones’ compensation and benefits package includes medical, prescription drug, dental, vision, voluntary benefits (accident, hospital indemnity, critical illness), short‑ and long‑term disability, basic life, basic AD&D (at no cost to associates), 401(k) retirement plan, health savings account, flexible spending account, 10 paid holidays, 15 days of vacation for new associates, sick time, personal days, paid volunteering day, bonuses, profit sharing, and Employee Assistance Program

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