Capability Manager – Strategic Product Management – Remote

At United Healthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Community & State Clinical Strategic Capabilities team is seeking a Capability Manager (aka Strategic Product Manager) to enhance and transform the care management experience. Our team is dedicated to developing capabilities that empower care managers to deliver simplified, personalized, and compassionate care that drives improved health outcomes for our members. By transforming care management with AI‑driven tools, data insights, and automation, we enable person‑centered clinical models that prioritize impactful interventions, seamless operations, and tailored engagement across digital, telephonic, and in‑person channels.

As a capability manager, you will be responsible for applying strategic product management methodologies and techniques to develop and enhance technology solutions that improve the care management experience. This role involves collaborating with cross‑functional business and technology teams to identify capability gaps, drive capability opportunities, and develop strategic plans and requirements to optimize solutions and deliver maximum value to our markets.

The ideal candidate is a natural problem‑solver and collaborator who is able to translate business opportunities into clear product strategies and roadmaps. They thrive in cross‑functional environments, communicate with clarity, and know how to balance vision with execution. If you are someone who can connect the dots between user value, business impact, and delivery, we’d love to meet you!

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

• Capability / Product Management:
  Identify and define the capabilities required to achieve the strategic goals of the C&S Clinical Strategic Capabilities portfolio. Develop and implement strategic solutions to build and enhance capabilities, including development of strategic vision, roadmap, and features that bring the overall solution to life. Ensure capabilities align with overall business objectives and customer/market needs.
• Cross‑functional collaboration:
  Work closely with other product managers, designers, developers, and various stakeholders to integrate capabilities into strategic roadmaps. Facilitate workshops and meetings to align and prioritize capability needs, requirements, and development plans. Collaborate with development, training, and readiness teams to build competency in new capabilities and prepare for go‑to‑market launch(s).
• Gap analysis and improvement:
  Conduct regular capability gap analyses to identify areas for improvement and development. Develop strategic plans to address identified gaps and enhance product capabilities. Continuously monitor and evaluate the effectiveness of implemented capabilities, using feedback loops, observations, and other measures in partnership with stakeholders and delivery partners.
• Innovation and best practices:
  Stay current with industry trends, emerging technologies, and best practices in capability development. Introduce innovative solutions and approaches to enhance product capabilities. Promote a culture of continuous learning and improvement within the team.
• Stakeholder management:
  Build and maintain solid relationships with key stakeholders, including business leaders, customers, and partners. Communicate capability roadmaps and progress plans to stakeholders effectively. Manage stakeholder expectations and ensure alignment on capability goals, roadmap timelines, and outcomes.
• Performance measurement:
  Establish and maintain metrics and KPIs to measure the success and impact of capabilities. Monitor and analyze…