Sales Operations Specialist

Job Description

This role is based in our Newton office.

We are seeking a Sales Operations Specialist to join our Revenue Operations department. In this role, you’ll bring the sales team’s vision to life by optimizing processes, providing frontline support to sales reps, and driving data-driven insights that improve productivity and pipeline performance.

You’ll sit at the intersection of sales, operations, and finance, ensuring our sales organization operates efficiently, effectively, and with data-driven precision. This is a hands‑on, high‑impact position that blends strategic problem solving with tactical execution and is ideal for someone who thrives in fast‑paced, scaling environments.

• Sales Support & Execution: Act as an operational partner to the sales team, providing structured guidance, process clarity, and day‑to‑day support that accelerates deal velocity and accuracy.
• Performance Insights: Analyze sales data to identify trends, opportunities, and potential process gaps; translate insights into actionable recommendations for leadership.
• Product & GTM Alignment: Collaborate cross‑functionally to operationalize new products, campaigns, and go‑to‑market initiatives. Ensure seamless execution from launch through revenue recognition.
• Systems & Tools Enablement: Administer and optimize sales enablement platforms (Outreach, Linked In Sales Navigator, Zoom Info, etc.) to streamline rep workflows and ensure high adoption.
• Change Management & Training: Support rollout and adoption of new processes, tools, and reporting frameworks through clear documentation, training, and continuous enablement.
• Account & Renewal Operations: Oversee account transitions, renewal workflows, and inventory‑related reporting to ensure accuracy, continuity, and visibility across the sales cycle.
• Project Ownership & Execution: Lead Sales Operations initiatives from concept to completion, driving planning, risk management, stakeholder communication, and flawless execution.

• 3-5 years of experience in Sales Operations, Revenue Operations, or related roles.
• Strong understanding of sales processes, pipeline management, and forecasting methodologies.
• Working knowledge of Salesforce; familiarity with automation or integration concepts preferred.
• Hands‑on experience with sales productivity tools (Gong, Outreach, Sales Navigator, Zoom Info, Panda Doc, etc.) or similar platforms.
• Exceptional organizational and project management skills; able to balance multiple priorities in a fast‑moving environment.
• Strong analytical and problem‑solving skills; able to distill complex data into actionable insights.
• Excellent verbal and written communication skills; able to engage with both technical and non‑technical teams.
• A proactive, solution‑oriented mindset with a passion for continuous process improvement and operational excellence.

We believe that great things happen when people connect face‑to‑face. That's why we work in‑person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

Tech Target, Inc., doing business as Informa Tech Target, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the…