Operations Specialist - Remote

Why consider this job opportunity:

• Target compensation of $50,000
• Comprehensive benefits including medical, dental, and vision insurance, along with a company-paid health care concierge service
• 401(k) plan with company matching contributions
• Paid vacation, sick, personal, and parental leave time
• Paid Volunteer Time to support community engagement
• Access to on-demand training courses for career advancement

• Manage program data and conduct analysis for project and program delivery
• Assist Program Manager with utility braiding and program metrics
• Perform client and internal reporting with a focus on accuracy and professionalism
• Train and oversee team members while driving process improvements
• Communicate with customers regarding program rules via email and phone

• 3-6 years of experience in data management and customer service
• Proficiency in Excel, with the ability to perform intermediate to advanced level functions
• Ability to document customer interactions and maintain confidentiality of sensitive data
• Track record of excellent judgment and independent decision-making
• Bachelor’s degree preferred

• Previous experience in an operations support role within energy efficiency or sustainability sectors
• Familiarity with project management tools and strategies
• Strong interpersonal skills and ability to work in a team environment
• Experience in training and mentoring team members
• Knowledge of utility programs and regulations

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.