Senior Principal Relationship Manager; Remote-Eligible

Senior Principal Relationship Manager (Remote-Eligible)

Our US & Canadian Markets team is seeking a Senior Principal Relationship Manager to manage our relationships with major Marketplace platforms. This role will focus on building relationships with key marketplace participants and serving as the primary strategic liaison with decision-makers across company divisions.

• Negotiating contracts, pricing agreements, and incentives, while ensuring compliance
• Identifying new business opportunities by performing market analysis, maintaining an opportunity pipeline, and advising participants on new initiatives
• Providing market insights to internal teams (Product, Marketing, Operations)
• Creating strategic account plans with key participants to proactively identify and grow business value
• Client Engagement:
  Ability to travel 25-30% to meet with clients

• Strong negotiation and communication skills, including the ability to tailor communication across different leadership levels
• Deep knowledge of the payments industry, particularly debit and credit pricing
• Demonstrated entrepreneurial drive, proactive approach, and ability to anticipate market trends within the vertical

• High School Diploma, GED, or equivalent certification
• At least 10 years of payments industry experience in sales, relationship management, business development, strategy, operations, marketing, project management or finance

• Bachelor’s Degree in Business, Finance, or Marketing
• 12+ years of payments industry experience in sales, relationship management, business development, strategy, operations, marketing, project management or finance
• Experience influencing key stakeholders, executive level clients or internal business partners

Capital One is open to hiring a Remote Employee for this opportunity.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Remote (Regardless of Location): $155,300 - $177,200 for Senior Principal Relationship Management

Riverwoods, IL: $155,300 - $177,200 for Senior Principal Relationship Management

Chicago, IL: $155,300 - $177,200 for Senior Principal Relationship Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website (). Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law;
San Francisco, California Police Code Article 49, Sections ;
New York City’s Fair Chance Act;
Philadelphia’s Fair Criminal Records Screening Act; and other applicable…