Scheduling Coordinator

Overview

We are seeking a highly organized and goal-oriented Scheduling Coordinator to join our digital marketing agency. The ideal candidate will be responsible for scheduling meetings and consultations with small to medium-sized business owners, ensuring a steady pipeline of qualified prospects for our sales team. This role requires confidence in calling business owners, strong communication skills, and the ability to meet daily and weekly scheduling quotas.

• Contact business owners via phone, email, and other communication channels to schedule consultations with our digital marketing specialists.
• Ensure all appointments are accurately documented in the company’s scheduling system.
• Meet and exceed daily, weekly, and monthly quotas for scheduled appointments.
• Maintain a high level of productivity and accountability in meeting outreach goals.
• Engage with potential clients in a professional and persuasive manner, clearly communicating the value of our digital marketing services.
• Address basic questions and objections to secure appointments.
• Update and manage client information in CRM software, ensuring data integrity and accuracy.
• Work closely with the sales team to ensure smooth handoffs of scheduled appointments.
• Continuously identify ways to enhance scheduling processes and increase conversion rates.

• High school diploma or equivalent required; associate or bachelor’s degree in business, marketing, or a related field preferred.

• Strong verbal communication and interpersonal skills.
• Confidence in calling business owners and handling objections.
• Excellent organizational and time management abilities.
• Goal-driven with a track record of meeting or exceeding performance metrics.
• Proficiency in CRM and scheduling tools (e.g., Salesforce, Quickbase, or similar platforms).

• 1–2+ years of experience in appointment setting, telemarketing, or a similar role.
• Familiarity with digital marketing services and the needs of small to medium-sized businesses is a plus.

• Competitive base salary with performance-based bonuses.
• Health, dental, and vision benefits.
• Opportunities for professional growth within the agency.
• Ongoing training and support to succeed in the role.

The Scheduling Coordinator plays a key role in driving the growth of our digital marketing agency by ensuring a consistent flow of high-quality appointments. If you thrive in a fast-paced, results-driven environment and enjoy connecting with business owners, we want to hear from you!

This is an exciting opportunity to become a vital part of a growing digital marketing agency. As a Scheduling Coordinator, your contributions will directly impact our success and help us deliver value to businesses nationwide. If you thrive in a fast-paced, goal-oriented environment and have the skills and motivation to excel, we want to hear from you!