Chief of Staff - Senior Manager

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At Vialto Law (US) PLLC, we help multinational organizations navigate the complexities of U.S. immigration law with a strategic, holistic, and employee-focused approach. As part of our high-performing legal team, you’ll collaborate with U.S. attorneys and Business Immigration Analysts in a dynamic, fast-paced, and high-volume environment.

We are seeking a Chief of Staff – Immigration Services (Senior Manager) to serve as a trusted strategic partner to Immigration Services executive leadership. This role is designed to amplify leadership effectiveness, enable disciplined execution of firm priorities, and bring clarity and alignment across complex, high-volume immigration programs.

We are affiliated with Vialto Partners—the world’s first tech-enabled, people-first global mobility company—which provides a unique platform for collaboration across immigration, tax, business travel, compensation, and remote work compliance.

• Act as a thought partner to Immigration Services leadership on strategy, priorities, and service model evolution.
• Support executive readiness by preparing leaders for:
  • Executive and partner meetings
  • Cross-functional planning sessions
  • Executive-level client reviews (limited and targeted)
• Serve as a strategic filter and triage point, helping leadership focus on the highest-impact initiatives, risks, and decisions.
• Anticipate issues before escalation and enable timely, informed decision‑making.
• Own and drive the operating cadence for Immigration Services, including:
  • Leadership meetings
  • Quarterly business reviews
  • Capacity and demand planning
  • Service health and performance reviews
• Translate Immigration Services strategy into clear priorities, initiative roadmaps, and execution plans across regions and practice areas.
• Track and synthesize performance against key indicators such as:
  • Case volumes and cycle times
  • SLA adherence and service quality trends
  • Risk, escalation, and compliance signals
• Ensure leadership commitments and decisions are consistently executed across teams, without owning day‑to‑day delivery.
• Enable alignment across U.S. Immigration practice, regional delivery hubs, and high‑volume corporate immigration programs.
• Partner closely with Operations, Technology, Client Experience, Talent, and Tax teams to support scalable and sustainable delivery models.
• Reinforce leadership cohesion by setting agendas, documenting decisions, and tracking follow‑through.
• Influence through leaders, with limited direct people management as needed.
• Synthesize operational and performance data into executive‑level insights, not raw reporting.
• Translate dashboards into clear narratives that inform leadership decisions.
• Identify emerging risks and opportunities related to capacity and resourcing, regulatory or policy shifts, client concentration and service complexity.
• Elevate trends early and support leadership with options and recommendations.
• Draft and refine executive‑level communications, leadership updates, and select client‑facing materials related to Immigration Services.
• Ensure Immigration Services priorities and perspectives are clearly represented in firm‑wide discussions.
• Operate with discretion, sound judgment, and executive polish in all interactions.

• Senior‑level experience in immigration services, global mobility, legal services, consulting, or other highly regulated professional services environments.
• Demonstrated success partnering with senior leaders in a Chief of Staff, strategy, operations, or consulting‑style role.
• Strong understanding of high‑volume, deadline‑driven, compliance‑sensitive service models.
• Exceptional written and verbal communication skills with executive‑level polish.
• Strong judgment, discretion, and comfort influencing outcomes without relying on formal authority.
• Ability to navigate complexity, ambiguity, and competing priorities with confidence.

• Preferred:
  Bay Area, California (hybrid)
• Open to:
  Exceptional candidates outside California, working hybrid from a Vialto hub office or fully remote
• Regular, full‑time employment
• Salary Range: $150,000 – $190,000

Compensation is determined based on a variety of factors, including but not limited to role scope, level of experience, skills, and geographic location. Final compensation will be discussed during the interview process.

Vialto Partners is an equal opportunity employer and does not discriminate based on any legally protected status.

Please note that AI may be used as part of the application process.

Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve.